State Farm Arena

Address: 2600 N 10th St, Hidalgo, TX 78557

Phone: (956) 843-6688

Website: statefarmarena.com

All ADA Info: statefarmarena.com/accessibility.html


Overview:

Accessible, but could have improvements in allowing disabled fans an equal opportunity to experience accessible floor seats at all shows.

Parking:

“Located on the East and West sides of the building, accessible parking is available and marked by the universal symbol.”

Entering:

Jump The Line?: No, disabled fans aren’t let in first.

Stairs?:  Yes, but there’s a ramp. “Exterior Ramps with curb cuts from the parking lot to the entrances are located on the East and West sides of the building.”

ADA Area:

Designated ADA Area?: Yes.

Their website says: “Accessible seating is located in Section 101 Row A and Sections 118,119 and 121 for events, concerts and performances playing at 180 degrees with back drop (half-house events). Accessible seating is located in Sections 101 and 113 Row A and Sections 106,107,109,110, 118, 119 and 121 Row S for full Arena-events, including concerts, hockey, basketball and select boxing events. For certain events, accessible floor seating may be available. All accessible seating ticket requests should be made in advance. Accessible seating is subject to sell-out.

“All unannounced patrons needing accessible seating, on the night of the event, will be directed to the Customer Service to be relocated to accessible seating, subject to availability. This booth is located in back of Section 119. To avoid an inconvenience, it is strongly recommended that any accessible seating ticket requests be made in advance. The State Farm Arena makes no representations or guarantees regarding the availability of accessible seating for any unannounced patrons. Generally, one adjacent companion seat may be purchased and up to two additional companion seats may be purchased, subject to availability.”

Service animals:

“Service Animals are permitted in the State Farm Arena.”

Listening devices:

“Headsets and Receivers for the ADA-approved enhancement system must be requested 72 hours in advance by calling (956) 843-6688.”

Sign Interpreters:

“State Farm Arena can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 14 days prior to the event. For details call (956) 843-6688.”

Restrooms:

Accessible?: Yes, there’s accessible stalls in the men’s/women’s restrooms.

Request/submit more info on this venue here.