Public parking, including accessible parking spots, available in front of the venue.
The venue is comprised of two halls. Entry to the smaller hall is based on a first come-first served basis for all, while disabled patrons are allowed to skip the line when entering the larger hall.
The smaller hall in the ground floor has an access ramp, while the larger hall in the first floor is accessible via an elevator for disabled patrons.
Due to the design of the venue (a former cinema), both halls it contains include elevated areas in the audience section, where disabled fans can enjoy the show.
There are hearing loops for people who are Deaf and Hard of Hearing installed in both halls, whereas the visually impaired can follow Braille tactile boards from the bus stop to the venue. Braille boards and relief ground plans are also available in the venue itself.
Physically, visually and hearing impaired people are entitled to free admission to all events, as well as free admission for one (1) person assisting them.