Motorpoint Arena Nottingham

This Information Is Current As Of: August 2019
Phone Number: +44 115 853 3101
Parking & Transportation: Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a taxi rank located on Lower Parliament Street which allows taxis to drop off and pick up. The main entrances to the venue can be accessed by using the lift on Lower Parliament Street (located next to the taxi rank) or via Bolero Square situated just off Bellar Gate. Both entrances allow flat floor access and are equipped with automatic opening doors.

A public blue badge holder car park is located next to the Arena on Dean Street. This area is operated by Nottingham City Council on a first come first serve basis and can’t be booked in advance. There are also blue badge holder parking spaces on Barker Gate opposite the venue and on street parking on nearby streets.

Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs: No, it's all flat to get inside and to the show space
Stairs – Other/Details:

The Motorpoint Arena Nottingham is fully accessible with flat access, lifts to all floors, and automated doors in most areas.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

Accessible seating is available within the Arena bowl and Hospitality Suites. Alternating blocks have easily accessed viewing platforms where wheelchair users, companions and those with mobility issues can enjoy excellent views of the stage.

These seats are situated in open areas and on the same level as the concourse, so there are no steps to navigate. All accessible seating is positioned near exits and toilets.

Other seating is available in other areas of the venue for those who do not mind using steps.

Balcony Details:

There is a lift to all levels of the arena. The level you are able to sit/stand on depends on your ticket though.

Seating: Yes, there's seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:

A hearing assistance system is installed within the main Arena bowl for customers with a hearing impairment. This is accessed via a infra-red headset available from the Box Office during events. Please note customers will be asked to sign out a headset which is to be returned at the end of the show to a member of staff. Infra-red hearing assistance systems are also installed in our conference suites located on levels 3 and 4 of the venue. BSL interpreters are available for a lot of events and can be requested in advance at the venue box office or by email.

Restrooms: Yes, there's a single family/accessible/gender neutral restroom
Restrooms – Other/Details:

Accessible toilet facilities are within easy reach of any location inside the venue, as well as a dedicated Changing Places facilities.

Located on Level 3 of our venue and accessible via the main foyer lifts, our Changing Places facility includes the following facilities:
- A mobile height adjustable changing bench
- A ceiling track hoist system to lift people between wheelchairs and the toilet/changing bench
- Enough space to ensure the bench and toilet can be approached from either side.

For Health and Safety reasons, we do not provide support slings. Customers are asked to bring their own which should be compatible with the loop system.

This facility is located on Level 3 and is available from 9.00am to 11.00pm. During the hours of 9.00am to 7.00pm please contact Box Office located on Level 2 before using this facility. During the hours of 9.00pm to 11.00pm please contact the nearest member of staff before using this facility. A RADAR key is available upon request.

Stewards located around the venue will help you in finding the nearest toilet from your seat.

Additional Comments:

Customers who need to bring medical items with them to an event are asked to make this known to the venue prior to arrival to avoid any security related concerns and allow us to ensure you enjoy your experience.

Assistance dogs are welcome at the venue, but please be aware that noise levels can be high during some events. At the time of booking please let our Box Office team know if an assistance dog will be accompanying you to the venue. Please note we do not take responsibility for any assistance dogs and ask that the dog remains with or in sight of the owner.

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