The Cookie

Phone Number: +44 116 253 1212
Parking & Transportation:

There is a car park with accessible spaces located at the Highcross Roof Top car park. This is approx. 100m from the venue.

As the venue is located on a pedestrianized street, taxi drop off is located 110m away, outside the Highcross pub.

The nearest bus station is located 0.3 miles away. Leicester train station is located 07. Miles away.

Jump the Line: Yes, disabled patrons are allowed in first
Jump the Line – Other:

If you require early entry into the venue, please let them know in advance, and they can arrange this for you.

Stairs: Yes, there are stairs and no other way inside
Stairs – Other/Details:

Wheelchair Access is available to the ground floor bar via the entrance on High Street, the venue is situated down one flight of 16 stairs with a handrail on the left hand side. There is no lift access.

Please note that they are unable to assist in carrying individuals or wheelchairs to these areas. If you wish to access these areas, please bring an Essential Companion who can assist you.

Lighting Safety Warnings Sometimes the venue posts warnings about unsafe lighting (or only if posted specifically by a band playing there)
Is There A Designated Accessible Seating Area? No, there's not an accessible seating area
Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

The nature of the venue means that standing is very common – seating can be provided but good lines of sight to the stage cannot be guaranteed.

Restrooms: Yes, there's an accessible stall in the men's/women's restrooms
Restrooms – Other/Details:

Located on the ground floor

Additional Comments:

More info from venue:

We welcome customers who may need to bring medication or medical equipment with them to manage a condition. If you need to bring food or drink with you to manage a medical condition, please let us know in advance.

For ticketed shows a free essential companion ticket is available to enable customers to attend. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to customerenquiries@gigantictickets.co.uk.

This Information Is Current As Of: September 2019
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