The National

Address: The National, East Broad Street, Richmond, VA, USA

Website: https://www.thenationalva.com/

Parking & Transportation:

There is a paid parking deck on the side street with designated accessible parking with an elevator. There is some street parking on surface streets on surrounding blocks. There is a lane in front to allow for drop off at the door if necessary.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there's an elevator Yes, there are stairs, but there's an alternate entrance without stairs

Stairs – Other/Details:

There are no stairs to get into the main venue and stage area. The seating upstairs on the balcony is accessible via two flights of stairs or there is an elevator for use to get to the VIP (venue) balcony, which is the same elevator used to get to the venue from the attached restaurant for early entry.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area

Accessible Seating Area Details

There is a roped off accessible seating area on the raised platform/balcony on the left side, facing the stage. It is set back about 75 feet from the stage. Accessible seating can be obtained by calling the venue ahead of the show.
There are identical balconies in the middle and on the right side along the back with railings that are not usually reserved as accessible which would be safe/comfortable for disabled concert goers to enjoy the show without sacrificing a good view.
These "balconies" are at a height of about 6-8' compared to the sloped main floor that the view is over the top of the crowd.

Balcony Details:

Balcony is seated and open to all GA ticket holders. Reserved balcony seating is applicable for seated shows and would be listed on the ticket/distinguished at purchase. Two flights of stairs to balcony or elevator is on site (and may need to be accessed at street level from the attached restaurant).

Seating: Yes, there's seating available for those who need it

Seating-Other/Details:

Accessible seating is open to disabled fans, with or without a wheelchair. Venue provides chairs to those who need it and for them and a companion to enjoy the show.

Accommodations for Deaf and Hard of Hearing Patrons:

There have been shows with sign language interpreters. Contact the venue directly for more information - venue responds to Facebook messaging.

Restrooms: Yes, there's an accessible stall in the men's/women's restrooms

This Information Is Current As Of: May 2019

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Have your own experience with this venue? Fill out this form to provide helpful feedback on accessibility.

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