Keybank Pavilion

This Information Is Current As Of: September 2019
Phone Number: (724) 947-7400
Parking & Transportation: Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a huge lot surrounding the venue; accessible parking is located near the East Gate.

Jump the Line – Other:

Usually there's an ADA line at the gates, but that doesn't always pan out depending on staffing for that day and it can be hard to get disabled patrons to the front once the line is backed up. However, if you're there when the gates open you will likely be allowed in first.

Stairs: Yes, there are stairs, but there's a ramp
Stairs – Other/Details:

It's an outdoor amphitheater, so everything is on a hill, but pretty much all parts of the venue are TECHNICALLY accessible. The only areas that really aren't are the upper-middle sections of seats (5-8) because there are only stairs at the tops and bottoms of those aisles. The side and lower sections (1-3, 4, and 9) have ramps leading to them, however. If you have trouble getting up and down the hills, venue staff will happily assist you. Guest services also provides wheelchair transports for those who have difficulty walking.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

There are designated ADA sections in both the reserved seating area and the lawn. You can pre-purchase tickets specifically for those sections, or speak to guest services about exchanging for them day of show. That said, occasionally the ADA sections do fill up, so pre-purchasing those tickets is recommended.

Seating: Yes, there's seating available for those who need it

There are about 7,000-8,000 tickets available in the reserved seating. Chairs are also provided in the designated ADA sections. Finally, if you are in the lawn and do not wish to move to an ADA section, you can bring or rent a beach-style lawn chair.

Accommodations for Deaf and Hard of Hearing Patrons:

Only ASL interpreters if requested in advance.

Restrooms: Yes, there's an accessible stall in the men's/women's restrooms
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