Ryman Auditorium

by | Jul 20, 2022 | 0 comments

Ryman Auditorium

Address: 116 Rep. John Lewis Way N., Nashville, TN 37219

Phone Number: (615) 889-3060
Venue Email: customerservice@opry.com
Website: https://ryman.com
Parking & Transportation:

There is a parking garage across the street with the food hall. Signage indicates there is not a drop-off spot.There are elevators and a wheelchair elevator to get from the parking garage to street level. Venue is in the middle of the street with cross walks at either end of the street.

Visit www.parkitdowntown.com for public parking information. If staying at Gaylord Opryland, visit the concierge for information about shuttle services to the Ryman.

Bag Policy: Small bags are permitted. No backpacks or oversized bags.
Jump the Line: Unsure if disabled patrons are allowed in first
Reentry Policy: No re-entry.
Stairs: Yes, there are stairs, but there's an elevator
Stairs – Other/Details:

The main floor is accessible from street level. There are stairs to get to the second floor.

The Ryman is equipped with one elevator in the lobby that accesses the balcony. Guest Service staff members are available to assist guests with reaching their seats. There is also an elevator available backstage so those taking the Backstage Tour have accessibility to all areas of the tour.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

Accessible seating is available on the Main Floor and Balcony of the Ryman. Patrons purchasing accessible seating may purchase one (1) accessible seat and one (1) companion seat adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.

Balcony Details:

There are stairs to get to the balcony. The stairs to the seats in the balcony do not have railings, except for on the far ends. The ADA section at the back of the balcony is accessible by the elevator.

Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

Venue seating is hardwood church pews. Seat cushions are available for purchase ($10) for a more comfortable experience.

Ryman Auditorium provides complimentary wheelchairs when requested during shows. Wheelchair escorts are available at any entry point to assist guests with getting to their ticketed seat.The escort will not remain with the guest throughout the show.

For guests who arrive with their own wheelchairs, the venue provides wheelchair storage should a guest wish to switch from their chair to their ticketed seat.

Both the Backstage and Self-Guided Tours are fully wheelchair accessible.

Note: According to Yelp reviews, the seating is cramped and aisles are narrow.

Accommodations for Deaf and Hard of Hearing Patrons:

Qualified sign language interpretation is available with three weeks notice. Please contact (615) 889-3060 to arrange for this service.

Restrooms: Yes, there's an accessible stall in the male gender/women gender restrooms
Restrooms – Other/Details:

There are restrooms in both the upper and lower lobbies. Downstairs, the restrooms are directly across from the AXS Box Office. Upstairs restrooms, only available during concerts, are located adjacent to the concessions counter.

Service Animals Service animals are welcome.
Staff Training Staff is trained in first aid, CPR, and emergency evacuation procedures.
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