This Information Is Current As Of: August 2021
Address: 400 North Shore Drive, Pittsburgh, PA, USA
Website: https://promowestlive.com/pittsburgh/stage-ae
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
All parking lots near the venue have accessible parking spaces. There are several drop off points around the building. Closest Bus Stop is the North West Corner of Heinz Field. There is a T stop on General Robinson one block away from the building.
Jump the Line – Other:
While the main door is accessible, disabled patrons may enter through the VIP entrance around the corner from the main door/box office as opposed to waiting in the main line. You will still be subjected to a metal detector/bag search; if you have a condition which prevents you from being able to go through a metal detector, simply let security know and they’ll perform a light pat down search instead.
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
There are no stairs to get inside the venue, it’s all flat ground. There are both stairs and a ramp leading down into the pit in front of the stage, and both stairs and an elevator to get up to the second floor balcony. For outdoor shows, there are ramps to both the pit and the lawn.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
For indoor shows, if you call ahead to the box office and purchase ADA specific tickets, there is a designated ADA section right behind the pit, next to the sound booth. It is elevated above the pit area and has a clear view of the stage. If you purchased general admission tickets, there is a secondary ADA section stage right; simply speak to the security staff there and they’ll set you up with a spot/chair. It is slightly behind the side stage ramp so the view isn’t as good as the other one, but it is close to the stage and you can see it pretty clearly. For outdoor shows, ADA sections are located on either end of the VIP boxes, just behind the pit. Again, they are elevated and offer a clear view of the stage.
Balcony Details:
There is an elevator near the main door that goes to the second floor balcony, which is general admission except for the two rows of cushioned VIP seats in the front. There are hightop tables/chairs and bleacher seating behind them which is first come, first serve.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
See the security guard or an usher at the designated ADA sections and they will provide you with a chair.
Accommodations for Deaf and Hard of Hearing Patrons:
Available upon request.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
All main ladies and men’s rooms on both floors have accessible stalls. There is a family restroom on the ground floor but it’s sort of hidden; ask an usher/ticket taker or security supervisor to show you.
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Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
