by Karen McKelvey | Aug 1, 2023 | Venues
This Information Is Current As Of: August 2023
Address: 801 W. Washington St. Indianapolis, IN 46204
Phone Number: (317) 776-8161
Website: https://whiteriverstatepark.org/venue/tcu-amphitheater-at-white-river-state-park/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Drop off area is located at the turnaround in front of the WRSP Visitors Center.
Accessible Parking is located on the Surface Lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited.
There are also accessible parking spots available throughout various parking lots and street parking including Indianapolis zoo a short walk away from the amphitheater.
Bag Policy: clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6” x 9”)
Jump the Line: No, disabled patrons are not allowed in first or early
Stairs: Yes, there are stairs, but there’s a ramp
Stairs – Other/Details:
Typical amphitheater so stairs to access some sections.
Inside The Venue General entrance through grass and hilly, have to cut through vip area that is paved.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
ADA seating available in all sections including lawn.
Inside The Venue General entrance through grass and hilly, have to cut through vip area that is paved.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Typical amphitheater seating with standing pit and lawn.
Accommodations for Deaf and Hard of Hearing Patrons:
Must give venue two weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up they will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Call 317-776-8161 to arrange for an interpreter for your visit.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom
Water Available at concessions but concessions as well as merch is through grass and bumpy.
Food Available at concessions but concessions as well as merch is through grass and bumpy.
Set Times door and first band times posted a few days ahead of time but not end time.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: July 2019
Address: 2135 Queens Chapel Road Northeast, Washington, DC, USA
Phone Number: (202) 503-2330
Venue Email: [email protected]
Website: https://www.echostage.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Valet parking ground level within 100 feet of venue.
Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs: Yes, there are stairs, but there’s a ramp
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Second floor VIP view area for those that can make it upstairs, and same on the main floor for those unable to climb stairs.
Balcony Details:
Stair access.
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
They can hire a company to sign a show with 2 weeks notice.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: May 2019
Address: 75 Martin Luther King Junior Drive Southwest, Atlanta, GA, USA
Phone Number: 404-577-8178
Venue Email: [email protected]
Website: https://www.masqueradeatlanta.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
The venue is connected to a parking garage. This garage has stairs, an elevator, and accessible parking spaces near the elevators on each level.
Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:
Upon arrival to the complex’s courtyard, there will be many uniformed staff members. Please ask one for assistance.
Stairs: No, it’s all flat to get inside and to the show space
Stairs – Other/Details:
There are stairs to get into the general complex’s courtyard (entrance to all 3 venues) but there is an elevator.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Please ask a staff member to assist you and they will take you in front of the barricade on (crowd) right.
Balcony Details:
There are stairs for the balcony. The best spot to watch the show in a seated position is on the main floor in front of the barricade.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
There aren’t seats for the general admission public, but if you need accessibility seating, a staff member will help you get situated in front of the barricade.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: August 2021
Address: 913 Ocean Avenue, Asbury Park, NJ, USA
Phone Number: (732) 502-0600
Website: https://www.stoneponyonline.com/summer-stage/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
The parking around the venue is the general parking lots for the boardwalk/beach. It’s metered parking, but there are accessible spaces around the Stone Pony and along the boardwalk.
Jump the Line – Other:
ADA may use the VIP line to “skip the line” with one companion.
Stairs: No, it’s all flat to get inside and to the show space
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
At the outdoor Summer Stage, there is a raised platform located at side stage-left for disabled fans. The view of the stage varies based on how much gear is on stage. You are allowed to bring one guest with you to the raised platform, which has steps and/or a ramp to get on. The platform doubles as the “VIP” area for guests of the bands who can sometimes disrupt and disrespect disabled concerts goers and make them feel unsafe or uncomfortable.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
You do not need to be in a wheelchair to sit in the Summer Stage’s accessible area, you just need to ask the venue staff for accessible seating.
Restrooms – Other/Details:
At the Summer Stage there are only port apotties, however, they do have accessible ones available wherever regular ones are located as well as immediately adjacent to the viewing platform.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: May 2019
Address: 6161 Delmar & 6133 Delmar Blvd., St. Louis, MO 63112
Venue Email: [email protected]
Website: https://www.thepageant.com/info/special-needs-policy/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There are 4 accessible parking spaces in the parking lot between The Pageant & Delmar Hall. They also offer golf cart rides to those parked in the MetroLink lot.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Jump the Line – Other:
See the website listed above for info on early entry.
Stairs – Other/Details:
There are ramps and elevators for access. The only areas with stairs as the only access is The Pageant’s balcony theater seats and The Pageant’s balcony VIP boxes. There are no stairs at Delmar Hall.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
The venues are both accessible and provide reserved accessible seating upon request. See website linked above for more info.
Balcony Details:
The Pageant has a balcony with stairs and elevator for access. For most events, the balcony theater seats are reserved with the back concourse (standing/seating) is general admisison. For most events, the balcony is restricted to those over 21 years old. There is no balcony at Delmar Hall.
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
Contact venue directly to request interpreters. For seating, see above.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
Phone Number: 800-745-3000 Parking & Transportation:
Parking in decks throughout the Battery, all ADA compliant with reserved ADA parking.
Jump the Line: Yes, disabled patrons are allowed in first and early Jump the Line – Other:
Staff will assist.
Stairs: Yes, there are stairs, but there’s an elevator Stairs – Other/Details:
The only place there are stairs is to the mezzanine which has an elevator – all other areas are flat.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area Accessible Seating Area Details
ADA areas allow for one companion. ADA located on front of mezzanine on house right and left as well as house right in front of barricade on standing room only events.
Balcony Details:
Elevator access to mezzanine.
Seating: Yes, there’s seating available for those who need it Accommodations for Deaf and Hard of Hearing Patrons:
“No accessibility options for the deaf. They did not respond to my multiple emails in regards to an accommodation request. They claimed to have headphones but they could not find them, and the performer outright refused to wear a mic that connects to the hearing aids.”
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
This Information Is Current As Of: September 2021
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: September 2019
Address: 41 Seaver Way, Queens, Flushing, NY 11368, USA
Website: https://www.mlb.com/mets/ballpark/disability-access-guide
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There are multiple parking lots with disabled parking spots around the stadium. Parking usually costs $25.
Public Transportation:
BUS:
(From Queens) Citi Field is served by the Q48 bus. Many other bus lines connect with the 7 train, including the Q18, Q23, Q29, Q32, Q39, Q45, Q47, Q53, Q58, Q60, Q67, Q72, Q104, B24 and B61. For more information, please call 511.
(From Long Island) Connections to the 7 train can be made at Flushing/Main Street via Long Island Bus lines N7, N20, N21. For more information, please call: MTA Long Island Bus 511.
(From Port Authority/Manhattan) Connections to the 7 train can be made by taking the E train to the 74th Street-Broadway / Roosevelt Avenue stop in Jackson Heights.
TRAINS:
Direct LIRR service to Citi Field is available from Penn Station, Woodside, and all stations on the Port Washington Branch. Those traveling from Long Island or southern Queens on other branches can reach Citi Field by changing trains at Woodside, just a five-minute ride from the ballpark. Fans from N.Y.C. or New Jersey can board any Port Washington Branch train at Penn Station, which is just a quick 19 minutes away on the LIRR. The ballpark is just 17 minutes from Great Neck and 27 minutes from Port Washington.
For more details visit www.mta.info and click on “Take the Train to the Game”™ or you also can call New York City Transit, Long Island Rail Road or Metro-North via 511 from any phone in New York State. Simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road or Metro-North. If you are deaf or hard of hearing, use your preferred relay service provider or the free 711 relay.
Via 7 Train:
Services Citi Field at the Mets/Willets Point Station and makes stops in Manhattan at Times Square, 5th Avenue and Grand Central Station.
Via E F G R or V Trains:
Connections to the 7 train can be made at the 74th Street-Broadway / Roosevelt Avenue stop in Jackson Heights.
Via N or W Trains:
Transfer to the 7 train at Queensboro Plaza.
For travel information, please call MTA New York City Subway at 511.
PLEASE NOTE: THE 7 TRAIN AND LIRR ARE NOT WHEELCHAIR ACCESSIBLE.
ACCESS-A-RIDE:
The drop-off and pick-up location for all Guests using the Access-A-Ride service is the Bullpen Gate on 126th Street.
TAXI:
Taxi and ride-share apps like Uber or Lyft can pick up passengers on Seaver Way, usually.
Jump the Line – Other:
Disabled fans can enter the stadium at the VIP entrances, as they have elevators that will take you directly to whatever seating level you need. The main entrances otherwise rely on escalators, stairs, or a ramp.
Accessible Seating Area Details
There are accessible seats at every level of the stadium. You can find these on the accessibility map of Citi Field: http://www.mlb.com/documents/3/4/0/304730340/2019_AccessibilityMap.pdf
Seating-Other/Details:
If you need to sit, and do not have a wheelchair but still struggle with stairs, you can still book the ADA seats on any level of the stadium. Staff will provide a folding chair for you.
Accommodations for Deaf and Hard of Hearing Patrons:
Open captioning of the ballpark public address system is available on two LED displays: the Promenade ribbon board in left field, and the auxiliary video board in the right field corner. While at least one of these displays is visible from most Citi Field seating locations, guests who rely upon open captioning are encouraged to contact the Mets Ticket Office at 718-565-4360 for assistance with seat selection and purchase.
Assistive listening devices are available at no charge by visiting the Rotunda Ticket Services Office on any game-day. A valid credit card or acceptable form of picture identification (e.g., valid driver’s license or non-driver government-issued photo ID card) is required as a deposit. The assistive listening devices repeat the messages being broadcast by our Public Address system (at-bat info, between-innings announcements, etc.) and do not provide a broadcast of the game. (NOTE: I am unsure if these are available during concerts)
Restrooms – Other/Details:
Every restroom has accessible stalls.
Additional Comments:
If there is any issue when you are at the stadium and you can’t find help from staff, you can use the Fan Assistance Hotline and either call or text them your question or concern. “(646) 438-5000; Guests experiencing an issue that is not related to the action on the playing field (i.e. broken seats, unruly fans, hazardous concourse conditions) should alert Ballpark Operations by calling or texting the Fan Assistance Number. For any guest in need of assistance who is hard-of-hearing should be directed to text the hotline phone number.”
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
Address: 8656 Colesville Road, Silver Spring, MD, USA
Phone Number: (301) 960-9999
Website: https://www.fillmoresilverspring.com/
Phone Number: (301) 960-9999
Parking & Transportation:
Public parking only available and Metro Access will drop off here.
Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:
Disabled patrons are allowed to jump the GA line once GA doors open.
Stairs: Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
There is a flat entrance to the building but stairs or an elevator are used to get to the balcony and bathrooms.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
The accessible seating is located in the balcony in the center back. There are no obstructions of view. Reservations can be made ahead of time to sit here. Requests on the night of the show will be filled as best as possible.
Balcony Details:
The balcony is accessed by stairs or elevator.
Seating: Yes, there’s seating available for those who need it Seating-Other/Details:
They will put guests upstairs in the accessible seating area with a seat.
Accommodations for Deaf and Hard of Hearing Patrons:
If they are called ahead of time, they can hire an interpreter for the show. They will be placed house right behind the barricade and sign the entire show.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom Restrooms – Other/Details:
They have accessible restrooms in both the balcony and the main hall.
This Information Is Current As Of: February 2022
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: September 2018
Address: 2424 N Lincoln Avenue Chicago, IL 60622 USA
Phone Number: (773) 525-2501
Website: www.lh-st.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Street parking available directly outside of venue. A loading zone in front of the venue provides access for picking up and dropping off.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Jump the Line – Other:
Lincoln Hall is happy to reserve seats for disabled patrons when contacted in advance.
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
Lincoln Hall has a ramp for the first level and an elevator lift to the second floor viewing balcony.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
If contacted in advance Lincoln Hall is happy to reserve any seating for disabled patrons and their guests for the show/event. They have chairs in the balcony for every show or can accommodate with chairs on the venue 1st floor if requested. Both floors have view of the stage.
Balcony Details:
Lincoln Hall is all general admission but are happy to reserve seating for an ADA request. The balcony always has chairs and tables available as well as standing room. We have stair access and an elevator lift upon request.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Lincoln Hall is happy to reserve seats for disabled patrons when contacted in advance.
Accommodations for Deaf and Hard of Hearing Patrons:
Some performers do provide accommodations for Deaf and Hard of Hearing folks but it is not regularly provided by Lincoln Hall. Please contact the venue directly with any questions.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
Both floors offer accessible stalls in the men’s and women’s restrooms. The second floor also offers a single family/gender neutral restroom.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: November 2021
Address: 935 East Colfax Avenue, Denver, CO, USA
Phone Number: (303) 832-1874
Website: https://www.ogdentheatre.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
The Ogden Theatre is served by several bus routes (12, 15, 15L). Visit www.rtd-denver.com for directions from your location. We offer first come, first served parking that can be purchased as an add on to your ticket online. Any spots that are not sold online will be available for cash purchase at the venue. The Preferred Parking Lot is located behind the Theatre and is secured by our staff from one hour prior to the listed door time until 30 minutes after the show ends. If you are street parking please be aware of any residential permitted parking. Pay lots are available throughout the neighborhood.
Jump the Line: Unsure if disabled patrons are allowed in first
Stairs: Yes, there are stairs, but there’s a ramp
Stairs – Other/Details:
There is a separate balcony space for audience seating, unclear if that area is accessible. There are no stairs to the main GA space, only ramps leading to amphitheater style levels, there is reserved ADA seating and standing space.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There is reserved space for ADA seating to the immediate right of the sound engineer. About 2/3 forward in the audience space, position roughly House Center Right. The view is clear and unobstructed of the main stage, just above and behind the main pit space. Venue website says to notify staff upon arrival and they’ll direct you to this area and provide a chair if needed.
Balcony Details:
Seems to be only accessible by stairs. There was no restrictions on access other than a small section of the House Left portion that was reserved for VIP ticket purchases.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Bench style seats around venue, and accessible seating available upon request.
Accommodations for Deaf and Hard of Hearing Patrons:
Unsure of availability.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Additional Comments:
For folks who need to catch their breath or take a sensory break – Venue has a medical area by the front doors, otherwise their medical team can escort patrons from venue or call ambulance.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: January 2023
Address: 8713 Beverly Boulevard, West Hollywood, CA, USA
Phone Number: 424-335-0575
Website: https://www.peppermintclub.com
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Street parking is metered until midnight, valet parking is available off Sherbourne for a fee.
Jump the Line – Other:
please email [email protected] at least six hours before show to accommodate early entry.
Stairs: No, it’s all flat to get inside and to the show space
Accessible Seating Area Details
Venue can create a safe space with good sightlines with advance notice.
Seating-Other/Details:
Accessible seating varies based on table availability and requests of the tour. Venue can create a safe space with good sightlines with advance notice.
Restrooms – Other/Details:
accessible restrooms are available on a per-show basis as requested by tour.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: September 2019
Address: United Center, West Madison Street, Chicago, IL, USA
Phone Number: (312) 455-4509
Website: https://www.unitedcenter.com/venue/frequently-asked-questions/#accessibility
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
The venue has multiple parking lots of their own as well as a large amount of random lots and street parking all around at various prices. Designated accessible parking is located in lot G. Public transportation is also available but a challenge to maneuver after the show.
More info can be found here: https://www.unitedcenter.com/venue/directions-parking/
Bag Policy: Guests may enter the arena with a small purse or personal bag up to 10” x 6” x 2“ in size. Backpacks are prohibited. Limited exceptions for medical or diaper bags will be allowed.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Reentry Policy: The United Center has a strict no re-entry policy for all events. For questions please visit the nearest Guest Relations booth, located at the entrance of Gates 2 and 6, the Lexus Club Level at Section 221, and on the 300 Level across from Section 325.
Stairs: Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
It’s an arena so there is stairs, escalators and elevators.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Multiple accessible sections on all levels. Floor is also accessible by elevator. There appeared of be chairs in the floor sections behind the main pit. View varies by section the higher up the worse it gets.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
There are folding chairs available in the accessible sections. Regular stadium seating on the other sections and folding chairs in the floor sections behind the pit.
Accommodations for Deaf and Hard of Hearing Patrons:
Assistive listening devices (personal headsets) are available free of charge at the Guest Relations booths. With 1 to 2 weeks advance notice, we can also provide a sign language interpreter free of charge. Please contact the Guest Relations department at (312) 455-4509.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
Accessible single stall bathroom for men’s and women’s on top floor. Unsure on what is in other sections but I believe it is the same.
Water For sale at concessions.
Food For sale at concessions.
Sensory Accessibility United Center has been certified by KultureCity as a sensory inclusive venue in Chicago. United Center staff has been trained by leading medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload situation. The United Center has sensory bags that contain noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads available at every event for guests who may feel overwhelmed by the environment. Sensory bags are available to be checked out at Guest Relations Booths throughout the venue. A designated quiet room will also be available to guests at Section 115.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
Address: 611 South 4th Street, Louisville, KY, USA
Phone Number: (502) 583-4555
Website: https://www.mercuryballroom.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There are parking lots and garages all around venue.
Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs: No, it’s all flat to get inside and to the show space
Stairs – Other/Details:
There is an elevator to the second floor where there is a VIP area.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
The accessible seating is to the left of the stage. It is blocked off. There is room in the back that isn’t as crowded and has a pretty decent view. Their website says: For accessible seating, please call (502) 583-4555 #1 from the menu.
Balcony Details:
There is also an upstairs that is open to look down on the stage, but the railing hinders the view slightly. And lastly, the VIP seating has space for wheelchairs. The elevator is small, fitting a wheelchair and up to 2-3 people.
Seating-Other/Details:
The VIP/premium seating needs a ticket to sit there. Their website indicates that ADA seating is first-come first-serve, and to just let staff know your needs when you arrive.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: September 2018
Address: 3017 SE Milwaukie Ave, Portland, OR 97202
Phone Number: (503) 234-9694
Website: https://www.aladdin-theater.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
One accessible spot in small parking lot approximately 35 feet of flat sidewalk to the entrance of the venue. There is also one accessible on-street parking spot across the street and a block south of the venue. The rest is free on-street parking. There is also a bus stop SE Powell & Milwaukee. The #19 bus.
Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:
For all general admission shows they make a call for anyone with ADA accommodation needs about 7-8 minutes prior to doors.
Stairs: No, it’s all flat to get inside and to the show space
Stairs – Other/Details:
Please note it’s an old movie theater, so the aisles between seats are long slopes.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There are two official ADA areas. One is in the back right if you are facing the stage. The other is a quarter of the way to the stage behind the sound board to the left of the stage. You can also sit in the front. It is an old movie house so sometimes they put folding chairs in the “mosh” area and some times it is open. Either way, they will remove a folding chair if you want to sit in a wheelchair in those first four rows or you can park in front of a folded up old movie theater style seat.
Balcony Details:
There is a balcony but there are stairs. The balcony can be cheaper for non GA shows.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
It’s a seated venue.
Accommodations for Deaf and Hard of Hearing Patrons:
With prior arrangement sign interpreters are available. Limited number of individual amplification assistance devices available upon request. Complementary ear plugs available for all.
Restrooms: Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
This restroom is restricted to key access on the orchestra level just behind one of their ADA rows.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: August 2018
Address: 1228 Main St, Kansas City, MO 64105
Phone Number: (816) 283-9900
Website: www.arvestbanktheatre.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Parking lot underground. Has accessible parking with elevators to street level.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Balcony Details:
There is a balcony level with ADA seating. There is an elevator to this level.
Seating: Yes, there’s seating available for those who need it
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: 2019
Address: 19100 Ridgeland Avenue, Tinley Park, IL, USA
Phone Number: (708) 614-1616
Website: https://www.tinleyparkamphitheater.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Multiple parking lots both paved and gravel by each gate.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Stairs: Yes, there are stairs, but there’s a ramp
Stairs – Other/Details:
There are stairs to the lawn but ramps to all other sections
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There is an designated accessible row in each seating section. View varies depending on what section you are in the sections of the far left and far right are blocked by pillars and harder to see.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
It is typical amphitheater seats in each row and in the accessible sections you can get a metal folding chair.
Accommodations for Deaf and Hard of Hearing Patrons:
Venue provides ASL interpreters upon request and moves those needing that accommodation to the front row. Interpreters are on a small pedestal with a well-lit spotlight on them.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Restrooms – Other/Details:
Multiple accessible stalls in men and women’s bathrooms.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: August 2022
Address: 311 W 34th St., New York, NY 10001
Phone Number: (646) 293-7888
Website: https://mc34.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is Penn Station very close to the venue as well as some other subway stops around. There is a parking lot next to the venue but you have to pay a higher rate during events. There’s street parking starting 0.5 miles away but aren’t guaranteed and require movement
Bag Policy: Venue website says: “The Manhattan Center asks that all guests arrive early and travel light. All persons and bags are subject to search. Oversize bags are prohibited. We provide an area to check bags and other personal belongings.”
Jump the Line: No, disabled patrons are not allowed in first or early
Jump the Line – Other:
No separate line for disabled guests. Have to wait entire line.
Reentry Policy: Venue website says: “For most events at Manhattan Center, all exits are final, even for guests who smoke. Guests are not permitted to leave an event then re-enter the same event. However, on rare occasions this policy may differ and will be printed directly on the ticket.”
Stairs: Yes, there are stairs and no other way inside
Stairs – Other/Details:
Stairs up to balcony (which is where accessibility seats are). One ramp to get into the venue.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Yes, but it is in the back of everyone else on the balcony so you are already further back. Person told us any seating here you could sit in in Balcony 1. Not the greatest seat. Also no elevators up to it.
Balcony Details:
Yes, that’s the ADA section (balcony 1). No noticeable elevator that we were directed to. Same price.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Just regular four legged movable chairs with a thin padding. Everyone in balcony 1 sits in these.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms
Restrooms – Other/Details:
Accessible stall but no way to get to bathroom without going through stairs.
Additional Comments:
2/10
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 31, 2023 | Venues
This Information Is Current As Of: August 2021
Address: The Mann Center, Parkside Avenue, Philadelphia, PA, USA
Website: https://manncenter.org/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Parking for patrons with a valid disabled license plate or other authorized identification is available near the north and south entrances on a first come, first served basis. Patrons should follow signage towards the VIP parking areas for designated accessible parking. Patrons may also be dropped off in front of the North Gate, South Gate, or Box Office. The distance from our south parking lot to the main seating areas is approximately 600 feet. The distance from our north parking lot to the main seating areas is approximately 500 feet.
Jump the Line – Other:
At least one lane will be wide enough to accommodate wheelchairs, those with accessibility needs can be escorted to the front to be screened for expedited entry.
Stairs: Yes, there are stairs, but there’s a ramp
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
The Mann provides accessible, ADA-compliant seating for all performances. Seating is limited and offered on a first-come, first-served basis. Ticket orders are filled in the order in which they are received, starting with the seats closest to the stage in a given section. Several options are available including stair-free access and an open space to accommodate a variety of mobility devices including wheelchairs and motorized scooters. Alternatively, an upholstered loose chair can be provided. Aisle seating in seats with folding armrests are available upon request. A limited number of seats are reserved for patrons with low vision or blindness, which are located towards the front and center of the section. For Skyline Stage performances, ADA seating is available on a raised platform with space for both wheelchairs and loose chairs to the right of the Skyline Lawn.
Balcony Details:
There is an ADA accessible balcony via ramp.
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
Assisted Listening Devices
F.M. Sound Enhancement is available for patrons in need of this service. These devices amplify and clarify sound by cutting down or eliminating ambient noise. Headsets are distributed free-of-charge on a first-come, first-served basis. Please see a member of the usher staff upon your arrival for a personal receiver.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Restrooms – Other/Details:
All public restroom locations on the Mann’s campus have accessible stalls.
Additional Comments:
Personal Care Attendant
For any patron with a disability who purchases a ticket for a concert and who will attend the concert with the patron’s government-funded personal care attendant, the personal care attendant will receive a complimentary ticket to the concert and a folding chair will be provided for seating next to the patron. Any request for a complimentary ticket for a personal care attendant must be made at the time of purchase of the patron’s ticket and should be made through the Mann Center at (215) 546-7900, Option 2.
Service Animals
Trained service animals and emotional support animals are welcome at all performances. Typically, the space under and around each seat will accommodate a service animal during a performance.
What you can bring:
Chairs and bags with medication are permitted. No outside food, but one empty reusable bottle of water, and/or one factory sealed 20 oz bottle of water may be brought in per person.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
Address: 15 Lansdowne Street, Boston, MA, USA
Phone Number: (888) 693-2583
Venue Email: [email protected]
Website: https://www.houseofblues.com/boston
Parking & Transportation:
There is no parking exclusive to House of Blues Boston. There are numerous parking lots and garages in the area that accommodate evening and night club parking. The venue is also a short 5 min walk from the Kenmore Green Line stop on the T.
Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:
Disabled patrons are allowed to arrive 15 minutes prior to door time, they are asked to check in with security when they arrive.
Stairs – Other/Details:
There are no stairs involved with entering the venue, once inside there are stairs to the 2nd and 3rd floor levels, there is an elevator for patrons who are unable to take the stairs.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
It is located on the 2nd floor.
Balcony Details:
The balcony is the 3rd floor level where these is reserved seating & general admission tickets sold. There is an elevator that accesses all levels of the Music Hall.
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
House of Blues Boston does have listening devises available for those in need. They can be requested through the production department. The venue said they can provide ASL interpreters upon request by calling in advance.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Additional Comments:
The venue said there’s a safe space for people to take a sensory break from the show, but didn’t provide any info on where that space is.
This Information Is Current As Of: November 2021
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: November 2018
Address: 625 S 4th St, Louisville, KY 40202
Phone Number: (502) 883-5782
Website: https://www.louisvillepalace.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is metered parking spaces all around the venue.
There are three main parking garages surrounding the venue. Event Rates $6 / Daily Rate $18
- Chestnut Centre Garage (420 W. Chestnut St.)
- Brown Hotel Garage (658 S. Third St.)
- Fifth Street Garage (630 S. Fourth St.)
There are also parking lots within walking distance of the venue. Daily Rate $3 – $4.50
- Moby lot (233 W. Chestnut St.)
- YWCA lot (601 S. Third St.)
- Third St Lot (615 S. Third St.)
- St. Francis lot (659 S. Third St.)
Jump the Line: Unsure if disabled patrons are allowed in first
Stairs: No, it’s all flat to get inside and to the show space
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Direct view of the stage, sitting slightly above everyone else. Which means, even if there are people standing up in front of you, you can still see with no problem.
Their website says: Accessible locations for patrons with wheelchairs or mobility impairment are available on the orchestra level. Any seating in the loge or balcony sections will require taking stairs. Along with advance notice, we recommend that patrons using wheelchairs be accompanied by a companion to provide assistance. Seating for an accompanying patron is available next to a wheelchair space.
Balcony Details:
There is a balcony, but you can only get there by stairs.
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
Their website says: Assisted Listening Devices are available at no charge. Please check with the Guest Services Desk in the lobby on the night of show to check out a device.
Restrooms: Unsure if there are accessible restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: October 2021
Address: Bogart’s, Vine Street, Cincinnati, OH, USA
Phone Number: (513) 872-8801
Website: https://www.bogarts.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Near the University of Cincinnati, so no immediate parking. There is street parking along Vine and the surrounding streets, and there are two parking lots with a couple of accessible spaces close by that typically charge $10 on show days.
Jump the Line: Unsure if disabled patrons are allowed in first
Stairs – Other/Details:
During the COVID-19 shutdown, Bogart’s added a wheelchair lift from the level with ADA seating to the main floor/pit, as well as a ramp from the ADA section to the main bar area (both areas previously accessible only by stairs.)
Accessible Seating Area Details
There is a designated area that is roped off on the mezzanine area of the venue. This overlooks the main floor with a direct view of the stage. The area is first-come, first-served until full and comfortably holds about 30 guests. Guest with an accessible need are able to bring up to three companions into the area, but due to the nature of the area, all guests must remain seated while in the accessible area. Seating is provided with chairs easily removed for patrons in wheelchairs.
Balcony Details:
There is a balcony only accessible by stairs. Most of the balcony is reserved for premium seating upgrades with standing GA behind this area.
Seating-Other/Details:
There is seating in the ADA area (free, first come first serve) and some premium seating (for an upcharge) in the balcony and on platforms on the main floor (premium seating availability varies by show)
Accommodations for Deaf and Hard of Hearing Patrons:
Venue will hire an interpreter if requested by a patron (with advance notice.)
Restrooms – Other/Details:
There is a single stall on the mezzanine level near the ADA section.
Additional Comments:
I am Deaf and work at the venue. I do not experience mobility issues but have sat as a guest in the ADA section with friends and family who do. I left most of the inclusion questions unanswered since I do not have first person experience with this.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: September 2019
Address: 820 Hamilton Street, Charlotte, NC, USA
Phone Number: (704) 916-8970
Website: https://www.fillmorenc.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is a parking lot across the street, and a parking garage across the street. There are accessible parking spots in both of these lots.
Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs: Yes, there are stairs, but there’s a ramp
Stairs – Other/Details:
The entrance to the venue is a ramp up to the front door, no stairs. When you come inside it is straight on to the floor, then there are tiered levels in the back, but there is a ramp and stairs onto each tier.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
The accessible seating is on the second tier, house right of the stage. It is set up with folding chairs that can be easily moved to accommodate wheelchairs as well.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Seating can be reserved in advance by calling the box office. Reservations are recommended since seating is limited.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: September 2019
Address: 665 PA-18, Burgettstown, PA, USA
Phone Number: (724) 947-7400
Website: https://www.burgettstownpavilion.net/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is a huge lot surrounding the venue; accessible parking is located near the East Gate.
Jump the Line – Other:
Usually there’s an ADA line at the gates, but that doesn’t always pan out depending on staffing for that day and it can be hard to get disabled patrons to the front once the line is backed up. However, if you’re there when the gates open you will likely be allowed in first.
Stairs: Yes, there are stairs, but there’s a ramp
Stairs – Other/Details:
It’s an outdoor amphitheater, so everything is on a hill, but pretty much all parts of the venue are TECHNICALLY accessible. The only areas that really aren’t are the upper-middle sections of seats (5-8) because there are only stairs at the tops and bottoms of those aisles. The side and lower sections (1-3, 4, and 9) have ramps leading to them, however. If you have trouble getting up and down the hills, venue staff will happily assist you. Guest services also provides wheelchair transports for those who have difficulty walking.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There are designated ADA sections in both the reserved seating area and the lawn. You can pre-purchase tickets specifically for those sections, or speak to guest services about exchanging for them day of show. That said, occasionally the ADA sections do fill up, so pre-purchasing those tickets is recommended.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
There are about 7,000-8,000 tickets available in the reserved seating. Chairs are also provided in the designated ADA sections. Finally, if you are in the lawn and do not wish to move to an ADA section, you can bring or rent a beach-style lawn chair.
Accommodations for Deaf and Hard of Hearing Patrons:
Only ASL interpreters if requested in advance.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is c
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: July 2023
Address: 2126 SW Halsey St, Troutdale, OR 97060
Phone Number: (800) 669-8610
Venue Email: [email protected]
Website: edgefieldconcerts.com/venue-info/seating/#MA
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Their website says: Persons with ADA parking passes will be allowed to park in the Edgefield Hotel ADA parking area or the East Lot ADA parking (limited spaces are available in both areas; please arrive early to the concert). Guests are welcome to use the hotel turnaround/main entrance to drop off individuals or anyone unable to walk from the East or West Lots to the venue entrance. The venue also provides shuttles around the grounds.
Jump the Line – Other:
There’s a separate entrance to the ADA area that can be accessed from the field parking lot side of the venue. If you park on the hotel side, ask staff and they can escort you through. They can provide folding chairs if you need to sit down while you’re waiting in line.
Stairs: No, it’s all flat to get inside and to the show space
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
They have an ADA platform for people with mobility disabilities. It’s two-tiered with clear sight lines to the stage. It has its own accessible porta-potty, water station, garbage, and recycling. There are entrance/exit ramps on each tier and a ramp between them too. Despite their policy, they’re usually flexible with allowing companions on the platform even if they don’t have an ADA ticket so long as they enter through the ADA entrance with you to get a wristband. There is an ADA overflow area at the back of the lawn too that sits back a bit from the rest of the crowd for better viewing clearance.
Their website says: Patrons with mobility disability tickets are available for patrons with mobility disability needs and up to three (3) companions. Companions must purchase Patrons w/mobility disability tickets as well. Patrons w/mobility disability tickets will be required to access the specially marked section. Capacity in this section is limited, so we recommend purchasing tickets in advance at etix or at any McMenamins ticket outlet.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Lots of folding chairs available and plenty of room for people with mobility devices.
Accommodations for Deaf and Hard of Hearing Patrons:
ASL interpreter available upon request.
Restrooms – Other/Details:
Porta-potties only. There is an accessible one available on the ADA platform. There is also at least one accessible one in the area of all the other porta-potties.
Additional Comments:
Permanent ramp from backstage area to stage. Otherwise backstage area is fully accessible including bathrooms.
Quiet sensory space available.
Staff trained in accessibility.
To access food, drinks, merch, etc. there are paved paths throughout the venue, but typically the tents are off the path on either gravel or bark chips. The bark chips are more easily accessible whereas mobility devices will easily get stuck in the loose gravel. Also, they almost always have the line stanchions too close to the cashiers’ tables which make it extremely difficult to exit after you’ve paid or gotten your food or drink, even if you don’t use a mobility device it’s a tight squeeze.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: December 2019
Address: 128 NE Russell St Portland, OR 97212
Phone Number: (503) 284-8686
Website: www.wonderballroom.com/
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Mainly free street parking. There’s also a lot next door that works okay for pick up and drop off, but you’re not supposed to park there.
Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs – Other/Details:
There’s a flight of stairs at the front entrance or there’s a separate entrance through the bar and up a lift into the coat check area. It can be a tight fit for larger mobility devices.
Accessible Seating Area Details
Yes, there’s a taped off area on both sides of the stage and staff makes sure to keep it clear of anyone who isn’t supposed to be there because it’s not as noticeable to others who don’t need it. View is mostly unobstructed but can vary slightly depending how the room is set up each night.
Balcony Details:
21+ with stairs to it.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Folding chairs provided to those who need them.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: May 2023
Address: 2727 East D Street, Tacoma, WA, USA
Phone Number: 253-272-3663
Venue Email: [email protected]
Website: https://www.tacomadome.org/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
First come, first served accessible parking in onsite lots K and E. E has multiple van spots. Drop off easiest on D Street in cut-outs or E 27th Street. Parking fills early for large shows and drop-off becomes challenging as traffic increases closer to door time.
Bag Policy: Bags may only be clear plastic, vinyl, or PVC, sized 12″x6″x12″ or smaller
Jump the Line: No, disabled patrons are not allowed in first or early
Jump the Line – Other:
Early entry is not allowed, but the Lower NW entry is an accessible entry that typically has a shorter line for guests with mobility needs or other disabilities that make waiting in line difficult.
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator Yes, there are stairs, but there’s an alternate entrance without stairs
Stairs – Other/Details:
Lower NW entrance is a flat entrance on the floor level with quick access to the elevator for upper level seating. All other entrances are ramps that enter on the concourse level. The venue is located on a steep hill that can be challenging.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
All accessible seating areas have full view of the stage unless otherwise noted. No rules or restrictions, just attest that accessible seats are required.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Seating in accessible areas are padded chairs with no arm rests that will be removed by an usher if the guest uses a wheelchair.
Accommodations for Deaf and Hard of Hearing Patrons:
Interpreters available on request by calling or emailing the venue at least 3 weeks in advance. Can usually be arranged closer to the event, but not guaranteed. Assistive Listening Devices (ALD) are available by request by calling or emailing the venue, but are not ideal for concerts.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
Accessible stalls in all restrooms and one family/accessible/gender neutral restroom on both levels. When portable restrooms are brought in to supplement, accessible portable restrooms are brought in as well.
Additional Comments:
Sensory bags can be checked out at the Guest Services Desk.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: October 2019
Address: 724 Brent St, Louisville, KY 40204, USA
Phone Number: (502) 562-0100
Venue Email: [email protected]
Website: www.kentuckycenter.org/paristown-hall
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Accessible Parking Spaces are available in the two designated lots. Street Parking is also available. Patrons can be dropped off at the entrance on Vine Street in front of the exterior ramp.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There are two reserved accessible seating areas. One is on the Main Floor at Stage Right in front of the stage. Patrons in this area are required to remain seated so as not to block the sight line for those who cannot stand. Bike Racks protect the area to prevent dancing patrons from hitting people seated in the area.
Balcony Details:
On the Balcony level there are designated seats on Stage Left at the front of the balcony to provide an uninterrupted line of site. This area is protected by stanchions. For those purchasing Balcony VIP Seats, signage can be placed reserving seats and or an area for patrons with accessibility needs.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
There were a few scattered tables around, but they were high-tops. The rest of the room is standing room only.
Accommodations for Deaf and Hard of Hearing Patrons:
An FM Assistive Listening System, receivers are available at the Coat Check.
Captioning can be arranged with advanced request.
ASL Interpretation can be arranged with advanced request.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom
Additional Comments:
Audio Description can also be provided for patrons with visual disabilities with advanced notice.
Noise Reducing Headphones are available at the Coat Check.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: August 2021
Address: 400 North Shore Drive, Pittsburgh, PA, USA
Website: https://promowestlive.com/pittsburgh/stage-ae
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
All parking lots near the venue have accessible parking spaces. There are several drop off points around the building. Closest Bus Stop is the North West Corner of Heinz Field. There is a T stop on General Robinson one block away from the building.
Jump the Line – Other:
While the main door is accessible, disabled patrons may enter through the VIP entrance around the corner from the main door/box office as opposed to waiting in the main line. You will still be subjected to a metal detector/bag search; if you have a condition which prevents you from being able to go through a metal detector, simply let security know and they’ll perform a light pat down search instead.
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
There are no stairs to get inside the venue, it’s all flat ground. There are both stairs and a ramp leading down into the pit in front of the stage, and both stairs and an elevator to get up to the second floor balcony. For outdoor shows, there are ramps to both the pit and the lawn.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
For indoor shows, if you call ahead to the box office and purchase ADA specific tickets, there is a designated ADA section right behind the pit, next to the sound booth. It is elevated above the pit area and has a clear view of the stage. If you purchased general admission tickets, there is a secondary ADA section stage right; simply speak to the security staff there and they’ll set you up with a spot/chair. It is slightly behind the side stage ramp so the view isn’t as good as the other one, but it is close to the stage and you can see it pretty clearly. For outdoor shows, ADA sections are located on either end of the VIP boxes, just behind the pit. Again, they are elevated and offer a clear view of the stage.
Balcony Details:
There is an elevator near the main door that goes to the second floor balcony, which is general admission except for the two rows of cushioned VIP seats in the front. There are hightop tables/chairs and bleacher seating behind them which is first come, first serve.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
See the security guard or an usher at the designated ADA sections and they will provide you with a chair.
Accommodations for Deaf and Hard of Hearing Patrons:
Available upon request.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom
Restrooms – Other/Details:
All main ladies and men’s rooms on both floors have accessible stalls. There is a family restroom on the ground floor but it’s sort of hidden; ask an usher/ticket taker or security supervisor to show you.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
by Karen McKelvey | May 29, 2023 | Venues
This Information Is Current As Of: November 2021
Address: 125 E 11th St, New York, NY 10003
Venue Email: [email protected]
Website: https://www.websterhall.com/
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
Street Parking Only. There is no venue parking, encourages everyone to utilize public transportation/taxi/lyft/etc.
Jump the Line: Yes, disabled patrons are allowed in first and early
Stairs: Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
The venue can be a step-free experience for those who need it to be. When you get to the venue, speak to security at the door if you need to use the elevator. The elevator is only operational when there is a member of staff present, so if you need to get from one floor to the other make sure you speak to a member of staff.
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
Staff will take you up to the designated ADA section on the main floor (2nd floor of the venue) that has ample space, folding chairs, and a barricade to keep the GA pit from crashing into you. ADA Section is behind barricade on House Left/Stage Right Main Floor
Seating: Yes, there’s seating available for those who need it
Accommodations for Deaf and Hard of Hearing Patrons:
ASL interpreters available upon request.
Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms
Restrooms – Other/Details:
The bathrooms are on the 1st and 3rd floors and have accessible stalls. The elevator is only operational when there is a member of staff present, so if you need to get from one floor to the other make sure you speak to a member of staff.
Additional Comments:
Sensory safety – There’s not a designated sensory safe area but you can reach out to any of the venue or security staff during the show who will assist in getting you to a place where you feel safe and can catch your breath. The Ritz bar is often quiet during the show, but the laser lights can be overwhelming.
Coat check is located in The Ritz currently, so it’s now accessible.
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
