This Information Is Current As Of: September 2019
Address: 41 Seaver Way, Queens, Flushing, NY 11368, USA
Website: https://www.mlb.com/mets/ballpark/disability-access-guide
Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There are multiple parking lots with disabled parking spots around the stadium. Parking usually costs $25.
Public Transportation:
BUS:
(From Queens) Citi Field is served by the Q48 bus. Many other bus lines connect with the 7 train, including the Q18, Q23, Q29, Q32, Q39, Q45, Q47, Q53, Q58, Q60, Q67, Q72, Q104, B24 and B61. For more information, please call 511.
(From Long Island) Connections to the 7 train can be made at Flushing/Main Street via Long Island Bus lines N7, N20, N21. For more information, please call: MTA Long Island Bus 511.
(From Port Authority/Manhattan) Connections to the 7 train can be made by taking the E train to the 74th Street-Broadway / Roosevelt Avenue stop in Jackson Heights.
TRAINS:
Direct LIRR service to Citi Field is available from Penn Station, Woodside, and all stations on the Port Washington Branch. Those traveling from Long Island or southern Queens on other branches can reach Citi Field by changing trains at Woodside, just a five-minute ride from the ballpark. Fans from N.Y.C. or New Jersey can board any Port Washington Branch train at Penn Station, which is just a quick 19 minutes away on the LIRR. The ballpark is just 17 minutes from Great Neck and 27 minutes from Port Washington.
For more details visit www.mta.info and click on “Take the Train to the Game”™ or you also can call New York City Transit, Long Island Rail Road or Metro-North via 511 from any phone in New York State. Simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road or Metro-North. If you are deaf or hard of hearing, use your preferred relay service provider or the free 711 relay.
Via 7 Train:
Services Citi Field at the Mets/Willets Point Station and makes stops in Manhattan at Times Square, 5th Avenue and Grand Central Station.
Via E F G R or V Trains:
Connections to the 7 train can be made at the 74th Street-Broadway / Roosevelt Avenue stop in Jackson Heights.
Via N or W Trains:
Transfer to the 7 train at Queensboro Plaza.
For travel information, please call MTA New York City Subway at 511.
PLEASE NOTE: THE 7 TRAIN AND LIRR ARE NOT WHEELCHAIR ACCESSIBLE.
ACCESS-A-RIDE:
The drop-off and pick-up location for all Guests using the Access-A-Ride service is the Bullpen Gate on 126th Street.
TAXI:
Taxi and ride-share apps like Uber or Lyft can pick up passengers on Seaver Way, usually.
Jump the Line – Other:
Disabled fans can enter the stadium at the VIP entrances, as they have elevators that will take you directly to whatever seating level you need. The main entrances otherwise rely on escalators, stairs, or a ramp.
Accessible Seating Area Details
There are accessible seats at every level of the stadium. You can find these on the accessibility map of Citi Field: http://www.mlb.com/documents/3/4/0/304730340/2019_AccessibilityMap.pdf
Seating-Other/Details:
If you need to sit, and do not have a wheelchair but still struggle with stairs, you can still book the ADA seats on any level of the stadium. Staff will provide a folding chair for you.
Accommodations for Deaf and Hard of Hearing Patrons:
Open captioning of the ballpark public address system is available on two LED displays: the Promenade ribbon board in left field, and the auxiliary video board in the right field corner. While at least one of these displays is visible from most Citi Field seating locations, guests who rely upon open captioning are encouraged to contact the Mets Ticket Office at 718-565-4360 for assistance with seat selection and purchase.
Assistive listening devices are available at no charge by visiting the Rotunda Ticket Services Office on any game-day. A valid credit card or acceptable form of picture identification (e.g., valid driver’s license or non-driver government-issued photo ID card) is required as a deposit. The assistive listening devices repeat the messages being broadcast by our Public Address system (at-bat info, between-innings announcements, etc.) and do not provide a broadcast of the game. (NOTE: I am unsure if these are available during concerts)
Restrooms – Other/Details:
Every restroom has accessible stalls.
Additional Comments:
If there is any issue when you are at the stadium and you can’t find help from staff, you can use the Fan Assistance Hotline and either call or text them your question or concern. “(646) 438-5000; Guests experiencing an issue that is not related to the action on the playing field (i.e. broken seats, unruly fans, hazardous concourse conditions) should alert Ballpark Operations by calling or texting the Fan Assistance Number. For any guest in need of assistance who is hard-of-hearing should be directed to text the hotline phone number.”
Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.
Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.
