Crystal Ballroom & Lola’s Room
There are numerous lots and garages nearby (+/- 2 blocks) with ground level or elevator access, but the venue does not have any. The building is situated on a very steep hill.
There is an elevator that goes to the 2nd floor where Lola's Room is located, then there's a ramp to enter that show space. The restrooms are also on this level. The elevator also goes to the third floor which is the Crystal Ballroom. It does not go to the balcony.
For the Crystal Ballroom, they do not have a designated permanent space onsite, but make accommodations based on individual requests, including reserved balcony seating and space in the front of the room with a view of the stage.
For Lola's Room: there's usually space side stage
Stairs to the 21+ balcony
Restrooms are located on the second floor via stairs or elevator. Stalls could be a tight fit for those with larger wheelchairs.
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