House of Blues Chicago

Phone Number: (312) 923-2000
Parking & Transportation:

There is valet parking at the House of Blues. There is also multiple parking garages, street parking as well as public transportation.

Bag Policy: Clear plastic, vinyl, or PVC tote bags no larger than 12"x6"x12" and/or small clutch bags (4.5"x6.5" - do not need to be clear). Exceptions made for medical bags after search.
Jump the Line: Unsure if disabled patrons are allowed in first
Jump the Line – Other:

case by case basis

Reentry Policy: Determined on a show by show basis
Stairs: Yes, there are stairs, but there's an elevator
Stairs – Other/Details:

There are stairs but there's an easily accessible elevator that could fit any kind of wheelchair and then a ramp to floor seating.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

They set up stools to the left of the stage by the bar but the view is not great with the crowd standing in front of you at almost the same level. They ask you call ahead at (312) 923-2000 and press 1 for box office but can be accommodated day of as well. Additional seating on right of stage and back tables can be made in to ada seating on case by case basis as needed.

Balcony Details:

There is a balcony. It's standing area - same with general admission. There are also boxes that can be bought up top that have seating. Some boxes are accessible, others are not call venue to ensure you are getting an accessible box.

Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

The staff set up stools with last names for those who call ahead and ask for accessible seating, they have extra available on a case by case basis for day of requests.

Accommodations for Deaf and Hard of Hearing Patrons:

Interpreters can be provided by request.

Restrooms: Yes, there's an accessible stall in the male gender/women gender restrooms
Restrooms – Other/Details:

All mens and women's restrooms on every floor have an accessible stall but they are tight.

Water Sold at concessions.
Food Sold at concessions.
Power Outlets extension cords to ada seat can be provided when requested either ahead of time or day of.
This Information Is Current As Of: October 2022
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