House of Blues Chicago

This Information Is Current As Of: October 2022
Phone Number: (312) 923-2000
Parking & Transportation: Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is valet parking at the House of Blues. There is also multiple parking garages, street parking as well as public transportation.

Bag Policy: Clear plastic, vinyl, or PVC tote bags no larger than 12"x6"x12" and/or small clutch bags (4.5"x6.5" - do not need to be clear). Exceptions made for medical bags after search.
Jump the Line: Unsure if disabled patrons are allowed in first
Jump the Line – Other:

case by case basis

Reentry Policy: Determined on a show by show basis
Stairs: Yes, there are stairs, but there's an elevator
Stairs – Other/Details:

There are stairs but there's an easily accessible elevator that could fit any kind of wheelchair and then a ramp to floor seating.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

There are stools on the rails to the left and right of the stage by the bar but the view is not great with the crowd standing in front of you at almost the same level. Tables in the back of the music hall are also used as ADA seating as needed but have stairs to access them.

Balcony Details:

There are two balcony levels, both are standing room for general admission. Vip seating is sold as an upgrade on the front rail of the balcony as well as opera box seating along the sides. Call ahead to ensure you are getting an accessible box, as some have steps.

Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

The staff set up stools with last names for those who call ahead and ask for accessible seating, they have extra available on a case by case basis for day of requests.

Accommodations for Deaf and Hard of Hearing Patrons:

Interpreters can be provided by request.

Restrooms: Yes, there's an accessible stall in the male gender/women gender restrooms
Restrooms – Other/Details:

All men's and women's restrooms on every floor have an accessible stall but some are tighter than others. Some soap dispensers and sinks are harder to reach.

Water Sold at concessions.
Food Sold at concessions.
Power Outlets extension cords to ada seat can be provided when requested either ahead of time or day of.
Photo Pit Accessibility space between barricade and stage is tight but may be able to be adjusted. reach out to venue ahead of time for info.
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