This Information Is Current As Of: June 2022
Address: House of Blues Houston, Caroline Street, Houston, TX, USA
Phone Number: 832-667-7776
Venue Email: [email protected]
Website: https://houston.houseofblues.com/
Parking & Transportation: Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is only street parking close to the venue, no accessible spots. There are parking garages a couple blocks away, but nothing close enough to not have to walk to. There is valet parking.
Jump the Line: Yes, disabled patrons are allowed in first, but not early
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
There is an elevator and ramp to get into the building itself, but only one ramp within the venue. There are several stairs within the venue and only one ramp. The venue staff lined people up on the ramp for the meet and greet, so it was blocked for most of the night.
Is There A Designated Accessible Seating Area? No, there’s not an accessible seating area
Accessible Seating Area Details
“I was told that the only place to store my wheelchair was to go to the balcony where there were no security guards, leave it in the balcony unattended, or to pay $50 to sit at a table to make sure it wasn’t stolen or damaged.” The venue also didn’t allow additional people in the balcony with the disabled attendee.
Another patron said they went to the box office and they gave them ADA passes for the balcony and led them to their seats.
Balcony Details:
There is one elevator up to the balcony, but no ramps to the lower level seats within the balcony.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Yes, but you have to pay $50 to be allowed in.
Accommodations for Deaf and Hard of Hearing Patrons:
Unsure of availability.
Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms
Restrooms – Other/Details:
There is one accessible stall, but it was at the far end of the bathroom so you have to navigate around others opening stall doors in the hallway.
Additional Comments:
Inconsistencies as to how accessibility is handled across various House of Blues locations, with this venue’s staff/security treating people poorly.
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