Lewis Family Playhouse at Victoria Gardens Cultural Center

Phone Number: (909) 477-2752
Parking & Transportation:

Parking for Lewis Family Playhouse can be found in the two parking structures located on either side (east and west) of the venue. Parking is free of charge. Please be aware that these structures are shared with Victoria Gardens, a major regional shopping center. Accessible parking is available but to patrons of Victoria Gardens as well (meaning the spaces are available to more than just Playhouse patrons).

Jump the Line – Other:

For various reasons, this is typically not allowed. However, in rare circumstances the venue may be able to accommodate. The patron requesting early entry into the seating area should ask for the House Manager upon arrival.

Stairs – Other/Details:

Leading into the venue, there are multiple entrances through flat surfaced pathways, though there are some stairs on alternate pathways. Some flat surfaced pathways are on a steady but low incline. Each entrance into the theatre can accommodate those in wheelchairs, walkers are anyone finding stairs difficult or a hindrance. In the seating area, all rows are accessed through steps of various widths, heights and depths with the exception of the area's ADA row which is on the ground level. In the seating area's balcony, there are other ADA areas on the ground level accessed stair free utilizing the venue's elevator to the second floor. When purchasing tickets, if steps are of concern, one should ALWAYS inform the box office during seat selection as to secure seats that will accommodate the patron's needs.

Lighting Safety Warnings Sometimes the venue posts warnings about unsafe lighting (or only if posted specifically by a band playing there)
Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

Row G in the venue's seating area is the designated accessible seating area. There are a total of six spaces for wheelchairs, motorized scooters and other vehicles/devices designed to assist with accessibility. Row G is broken up into three sections. There are two spaces on house right near center, two spaces on each end of the center row and two spaces on house left near center. This row puts patrons approximately one to two feet below eye level with the performers at a distance of approx. 30-45 feet. The intention of these spaces is to accommodate those that will remain in that space as opposed to transferring to another seat.

In the balcony, Row N can accommodate two spaces - one space on extreme house right and the other on extreme house left.

All spaces can also be used for patrons requiring bariatric seating by way of portable bariatric benches available free of charge.

Balcony Details:

There is an elevator in the main lobby that takes you to house left of the venue's balcony section. This is a seated venue. There is tiered seating in the venue; based on the location of the seats, tickets may be of a different price.

Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

All tickets are attached to a seat.

Accommodations for Deaf and Hard of Hearing Patrons:

Yes. Patrons requiring American Sign Language interpretation may let the box office know so the venue may book an interpreter. The venue requests three weeks notice of such requests.

Assistive listening devices are available to patrons free of charge.

Restrooms: Yes, there's an accessible stall in the men's/women's restrooms Yes, there's a single family/accessible/gender neutral restroom
Additional Comments:

"The Playhouse respects all its patrons and their various needs. We encourage our patrons to keep us informed on how we can best help them. We will certainly always do our best to make accommodations so that all of our guests have a comfortable and enjoyable experience. Our box office can be reached at (909) 477-2752. Visit our website for more information: www.lewisfamilyplayhouse.com"

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