This Information Is Current As Of: 03/17/2022
Address: 500 Temple St, Detroit, MI 48201
Phone Number: (313) 832-7100
Venue Email: [email protected]
Website: https://themasonic.com
Parking & Transportation:
Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.
There is no specific venue parking. There are paid lots nearby and some metered street parking. All events have a “No Re-Entry” policy, so patrons will be unable to deposit additional funds into a meter after entry.
Bag Policy: N/A
Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:
After contacting the venue, details for jumping the line will be sent in an email prior to the show. Disabled guests are told to use the exit towards the back alley. There is a steep concrete incline for a wheelchair ramp – no hand rails.
Reentry Policy: N/A
Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator
Stairs – Other/Details:
There is an elevator and ramps. Ramps inside the theatre are very steep.
Inside The Venue N/A
Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area
Accessible Seating Area Details
There is blocked off ADA seating, with a very good view and close to stage (though people can stand up and block the view). There is a employee standing near ADA seating for assistance and to also redirect non-disabled guests from the disabled seats.
Inside The Venue N/A
Balcony Details:
There is a balcony with seating.
Seating: Yes, there’s seating available for those who need it
Seating-Other/Details:
Chairs are semi-cushioned and style is similar to a folding chair. Chairs have no arm rests. There are spots for guests using wheelchairs.
Accommodations for Deaf and Hard of Hearing Patrons:
Unsure if accommodations are available.
Restrooms: No, there are no accessible restrooms
Service Animals N/A
Staff Training N/A
Ear Plugs N/A
Water N/A
Food N/A
Fragrance Policy N/A
Sensory Accessibility N/A
Set Times N/A
Power Outlets N/A
Virtual Tour of the Venue N/A
Photo Pit Accessibility N/A
Stage Accessibility N/A
Green Room and Backstage Accessibility N/A
Staff Only Areas Accessibility N/A
Emergency Exits N/A
Land Acknowledgement N/A
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