Observatory – Santa Ana

Phone Number: (714) 957-0600
Parking & Transportation:

Paid parking available in the main or in over flow parking. There are ADA accessible spots in front of the venue. Drop off zones is on West Lake Center Dr and ample handicap parking spaces in front of the venue's main entrance.

Jump the Line: Yes, disabled patrons are allowed in first
Jump the Line – Other:

Venue website says: If you’re able, arrive ten minutes before doors and speak to our staff and we will do our best to get you into the building as soon as doors open.

Stairs: Yes, there are stairs, but there's a ramp
Stairs – Other/Details:

Flat entrance to the venue. There are stairs inside the venue leading to the main room but a wheelchair accessible ramp outside the venue that leads to the main room.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area
Accessible Seating Area Details

There are multiple viewing areas for guests, including balcony, pit is completely separated from other viewing areas.
There are lower level roped off areas in the back of the venue and a gated area for disabled patrons towards the front as well. Venue website says: The ADA area doesn’t fill up often, but depending on the show, it might. Please note that each ADA guest is allowed one extra guest into the ADA area.

Balcony Details:

There is a balcony with stairs to it.

Seating: Yes, there's seating available for those who need it
Seating-Other/Details:

Barstools available for those who may need one.

Restrooms: Yes, there's a single family/accessible/gender neutral restroom
Restrooms – Other/Details:

There are two ADA accessible restrooms in the venue. One is located in the lobby & the other is in the concert hall.

This Information Is Current As Of: November 2021
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