Scotiabank Arena

Address: 40 Bay St, Toronto, ON M5J 2X2, Canada

Website: https://www.scotiabankarena.com/plan-your-visit/accessibility

Parking & Transportation:

There are numerous public parking lots nearby both outside and underground. The venue offers accessible parking beneath it. The venue parking lot opens up an hour before doors open, space is limited.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs – Other/Details:

For the floor seating for concerts and designated accessible seating areas in the stands, there are elevators for access. For all other seats, there are escalators/ramps to get to the levels but to get to your actual row/seat, you will need to use steps.

Is There A Designated Accessible Seating Area? Yes, there's an accessible seating area

Accessible Seating Area Details

There are designated seats available for purchase in the 100, 300 and 600 levels. The venue expects you to buy these in advance. If you have a standing GA ticket and are in a mobility device, they will force you to park near a slightly raised area by the soundboard at the back of the floor (poor viewing) or the very back of the floor. They have explained that this is mandatory for fire code, as the elevators are located at the back of the floor area and in an emergency, they want anyone requiring special assistance located close by. They will not allow you to assume any responsibility for yourself in choosing to move closer. They will only agree to this if you fight for it.

Seating-Other/Details:

Arena seating and designated accessible seating available at the time of ticket purchase. If you buy a general admission standing room only seat then there's no chairs provided even if you're disabled.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms: Yes, there's an accessible stall in the men's/women's restrooms Yes, there's a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

I've seen both accessible stalls in the main gendered washrooms as well as stand-alone all-gender family restrooms that appear to be accessible.

This Information Is Current As Of: October 2019

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Have your own experience with this venue? Fill out this form to provide helpful feedback on accessibility.

Reviews Title

When did you last visit this venue?

How does your experience at this venue compare to the information we have above?

If you're disabled, what were the positives about your experience with this venue?

If you're disabled, what were the negatives of your experience with this venue?

How could this venue change to be more accessible to you?

If you're disabled, did you see other people at the show who you identified with?

Yes, I saw people who I identified with.
No, I did not see people who I identified with.

If you're disabled, did you see other people at the show who you identified with? - Other/Details

If you're disabled, did you feel included in the experience?

Yes, I felt included at the concert.
No, I didn't feel included.

If you're disabled, did you feel included in the experience? - Other/Details

How did you learn about accessibility at this venue before visiting?

Additional Comments

Submit Image(s)

Add new

Your Name*

Your Email*

Subscribe to our newsletter.

Note: By clicking submit, you understand that the information you submit will not be posted publicly. If we find any information in these fields important to publicly share, we would then use your email to reach out to you for permission to include it in our public database. We will be using your feedback on venues, anonymously, to best tailor advice and suggestions for ways venues can improve their spaces. If you have any questions or concerns, please reach out to us at halfaccess.org/contact.