Terminal 5

This Information Is Current As Of: November 2021
Phone Number: (212) 582-6600
Parking & Transportation:

There is parking nearby Terminal 5 and you can use the following website to schedule a spot in advance for the night of your show: parkwhiz.com/terminal-5-parking.This site aggregates parking spots available in the area so you can choose how close you’d like to be to the venue, and reserve in advance. They can, however, be pricey and are usually 10+/hour. Additionally, the closest subway stop is Columbus Circle which is equipped with elevators and escalators. This station has the A, B, C, D, and 1 trains. Terminal 5 is an estimated 12 minute walk from the subway.

Jump the Line: Yes, disabled patrons are allowed in first and early
Jump the Line – Other:

If you contact the venue beforehand, they generally have no problem helping you get early access to the building. The best way to do this is to call the box office at (212) 582-6600. They are available to answer questions any night there is a listed show, or the night of the show beginning about an hour before doors.

Stairs – Other/Details:

Yes, there are stairs inside the venue, but there’s an access elevator for those who cannot use stairs and their guests. Merch is almost always is past the elevator on the first floor, so if you’d like to look at that I suggest you do so before making your way upstairs, if you choose to do so. There are three levels at Terminal 5. The best sight line for those in wheelchairs is the 2nd or 3rd floor along the railing, and those floors have first-come-first-serve seating as well.

Accessible Seating Area Details

The venue does and will create an ADA section, usually along the second floor balcony on nights where it is requested. To do so, call the box office at (212) 582-6600 during any listed show hours, or one hour before doors the night of the show you’re attending. The railing is metal bars, connected and “fenced in” by three single metal wires running horizontally. Because of this it is very easy see the stage both below and above the railing.

Seating-Other/Details:

This accommodation can be made by speaking with any security person night of, it calling the box office ahead of time. It's important to specify what type of seating you need because sometimes they give a bar stool and sometimes they give a folding chair.

Restrooms – Other/Details:

There are accessible gendered bathrooms on the first floor.

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