Old National Centre

This Information Is Current As Of: February 22, 2018

Address: 502 N New Jersey St, Indianapolis, IN 46204

Phone Number: (317) 231-0000

Website: www.oldnationalcentre.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There’s one main lot in front of the venue, as well as an overflow parking lot/garage nearby. Venue website says: Accessible parking is located in our main lot directly to the right of the marquee. Entrance is off Alabama Street, located on the west side of the venue. When full, other space will be made for accommodations.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s an elevator

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

For the Egyptian room- there’s a larger area on the edge of the photo pit for disabled fans, majority of the stage is visible and the sound quality is decent.

Seating: Yes, there’s seating available for those who need it

Accommodations for Deaf and Hard of Hearing Patrons:

To request a signer, please call the main number at the venue 317-231-0000 at least 48 hours prior to the performance date. Hearing impaired devices are available at the main office during event

Restrooms: Unsure if there are accessible restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Sofi Stadium

Address: 1001 Stadium Dr, Inglewood, CA 90301

Phone Number: (818) 338-0011

Website: https://www.sofistadium.com

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There are ADA parking stalls located in various parking lots and will be filled on a first come first serve basis. An ADA placard or sticker are required to use these parking spaces. The Accessible Pick-up and Drop-off Zone is located on District Dr. through the Doty Ave. Entrance.

Jump the Line: Yes, disabled patrons are allowed in first, but not early, Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s a ramp

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Accessible seating for guests in wheelchairs or other mobility devices is available in the 100, 200, 300, and 400 seating sections across five (5) levels. Companion seating is available for up to three (3) companions and will be provided next to the ADA seat if available. If seating next to the ADA seat is not available, companion seating will be provided in the nearest available seating area. Seating for guests with limited mobility who do not use wheelchairs is available; please contact the SoFi Stadium Ticket Office for designated aisle seats. Seating accommodations are available for guests who cannot climb stairs or walk long distances such as guests with arthritis, respiratory conditions, or cardiac conditions.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Area is not regulated, able bodied patrons able come to area as well.

Accommodations for Deaf and Hard of Hearing Patrons:

Assistive Listening Devices are available upon request. Please visit a Guest Services Center for a device.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Franklin Music Hall

This Information Is Current As Of: August 11, 2017

Address: 421 N 7th St, Philadelphia, PA 19123

Phone Number: (215) 627-1332

Venue Email: [email protected]

Website: https://www.electricfactory.info/faq

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

The venue’s website says: There are two independently operated parking lots adjacent to Electric Factory. There are several other neighborhood parking lots as well as metered street parking within walking distance. Electric Factory does not own or operate any parking lots. Electric Factory is easily accessible by train, bus, taxi or Uber.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s a ramp

Stairs – Other/Details:

Ramp is in front of box office

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

The venue’s website says that there’s an elevated viewing area.

Seating: Yes, there’s seating available for those who need it

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Additional Comments:

The venue’s website adds, “Patrons with severe disabilities who have purchased a single ticket to enter Electric Factory, may be accompanied by their paid Government-Funded Personal Care Attendant(s) (PCA) at no additional charge to enter Electric Factory. Any request for a complimentary ticket for a personal care attendant must be made at the time of purchase of the guests ticket and should be made through Electric Factory’s box office (215-627-1332.) The Personal Care attendant can pick up their ticket the night of the show at the box office, and must present his/her valid employment identification card or recent work pay stub.”

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Pier 17

This Information Is Current As Of: August 2021

Address: 89 South Street NY, New York 10038

Phone Number: (212) 732-8257

Website: https://www.pier17ny.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is only street parking or parking garages in the area, nothing immediately next to Pier 17.
By public transportation, you can get to the venue by subway lines – A, C, J, Z, 2, 3, 4, 5 [Fulton Street] and E [Chambers Street-World Trade Center] or by the ferry to Pier 11/Wall Street. Walk north along the water until you get to the Pier 17.
Or by bus: Directions from M15, QM11, QM25, X15: Get off at Water Street and John Street. Walk toward the water on John Street until you get to the Seaport District. Directions from X8, X14, QM7, QM8, BM1, BM2, BM3, BM4: Get off at Water Street and Maiden Lane. Walk toward the water on Maiden Lane until you get to the Seaport District.

Jump the Line – Other:

ADA patrons will be escorted via elevator through the VIP/Staff entrance.

Stairs: Yes, there are stairs, but there’s an elevator Yes, there are stairs, but there’s an alternate entrance without stairs

Stairs – Other/Details:

Disabled guests are able to take an elevator right to the top of the building, where the venue space is. Otherwise, there are stairs and escalators.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Pier 17 has a fenced off section with folding chairs and space for wheelchairs to the front-left side of the stage. Seating in this area is first come first serve for disabled guests. This section is also combined with a “VIP” section but only disabled fans with a wristband obtained from the box office can sit in the seats. Disabled fans MUST have a wristband to access this area.
The view is fantastic and unobstructed from this spot. There is also a separate bar in this area with shorter lines.
The website says: “To purchase ADA-accessible seating, please call the Box Office at 212-571-0910” – you can alert them beforehand to your need for access, or speak to the Box Office upon arrival at the venue.

Seating: Yes, there’s seating available for those who need it

Accommodations for Deaf and Hard of Hearing Patrons:

Listening devices can be picked up at the Box Office.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom

Additional Comments:

Water fountains are near the restrooms on the fourth floor. Food available for sale on site.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Orlando Amphitheater

This Information Is Current As Of: November 2022

Address: 4603 W COLONIAL DRIVE ORLANDO, FL 32808

Phone Number: (407) 295-3247

Venue Email: [email protected]

Website: https://orlandoamphitheater.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a giant field for GA parking which is directly in front of the fairgrounds. There are 8-10 accessible spots available near the main office at the fairgrounds. Drop offs can happen directly in front of the box office. This is a dirt road (not paved).

The parking and entrance area is mostly dirt/gravel/field. Once you enter through the main gates, it is predominantly asphalt which also leads to the merch area and the F&B; vendors. The amphitheater viewing area is all grass/field. The ADA section is house right of the mix position, it is located on grass/field, but is the closest area to the asphalt.

Jump the Line – Other:

Please let the box office know of any accessibility needs, and they can accommodate day of.

Stairs – Other/Details:

It’s a flat entrance to the box office, the merch, and the vendor area, there are stairs to the back of the amphitheater, but you can also access this area on a flat terrain, house right.

Accessible Seating Area Details

There is an accessible area but there are no seats. It is standing room ADA only. The view is about 100’ to the stage and poor/nonexistent sightlines if sitting.

Restrooms – Other/Details:

There are public restrooms directly behind the main gate, as well as directly behind the food truck area with accessible stalls.

Additional Comments:

Chairs are permitted ONLY with a doctor’s note. Small bags are allowed into the venue – subject to a bag search. Medications are allowed as long as labeled, no outside food and beverage allowed in. We allow 1 unopened bottle of water, or empty refillable water jugs. Ear plugs are unavailable on site, please bring with you if needed.

Emergency exit info: the exit to the fairgrounds is the same area as the entrance. In an emergency, more of the fence is opened for egress. This area is clearly visible at the fairgrounds when patrons arrive.

Power outlets: Outlets are not available for charging mobility devices. That being said, if there is an emergency regarding a person with an accessibility ticket, they should speak with the box office reps and they will do everything in their power to accommodate the request and help with the situation.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Thalia Hall

This Information Is Current As Of: March 2019

Address: 1807 S Allport St Chicago, IL 60608

Phone Number: (312) 526-3851

Venue Email: [email protected]

Website: https://thaliahallchicago.com/

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Valet parking available for up to 5 hours – $20 with validation. 18th Street offers metered parking. Free street parking is available throughout the blocks surrounding Thalia Hall including on Racine, W 19th St, W 16th St, one side of S Allport St between 16th and 18th, and on S Throop St. Public Transportation / Thalia Hall is located 5 blocks east of the 18th Street Pink Line stop and the 18th St bus (#18) stops at the corner of 18th and Racine, a half block east of the venue.

Jump the Line – Other:

Doorperson at Thalia Hall or Dusek’s restaurant staff can connect guests who arrive prior to door time (listed on ticket) with Thalia Hall Manager On Duty or Venue Manager for assistance.

Stairs – Other/Details:

Both the main floor and balcony are accessible and the venue is happy to accommodate. There are stairs throughout the building and Thalia Hall is located on the 2nd level. However, there are two street level entrances without stairs via the Thalia Hall doors on Allport or through Dusek’s (first floor restaurant) at the corner of W 18th St and S Allport St. A passenger elevator located within Dusek’s (first floor restaurant) is available for patrons to travel to both higher floors and Punch House, the bar on the basement level of the building.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Their door/house staff will assist with elevator access and will help guests find the best spot available based on their ticket.

Balcony Details:

3rd floor of building / elevator and ramp access available

Seating-Other/Details:

Theater and bench style seating / Two raised platform VIP sections (ramp access available)

Accommodations for Deaf and Hard of Hearing Patrons:

ASL interpreters can be booked with sufficient advance notice

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

Gender Neutral bathrooms available on both levels. Single stall restroom also available inside Duseks.

Sensory Accessibility Sensory Kits available to check out on site. Include: noise reducing headphones, strobe reducing glasses, and fidgets.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Vic Theatre

This Information Is Current As Of: May 2021

Address: The Vic Theatre, North Sheffield Avenue, Chicago, IL, USA

Phone Number: (773) 472-0449

Website: https://www.victheatre.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a parking garage across the street as well as street parking throughout the area. Unsure if there are accessible parking spots.

Jump the Line – Other:

“Went to the front of the line and the security gave attitude and initially didn’t want to let us in. We got to enter, though.”

Stairs – Other/Details:

It is flat to get inside but there are stairs to the balcony and onto the main floor and no other way around them.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

The accessible area is in the back of the venue, and it’s extremely hard to see the stage over the heads of the general admission crowd It is also not roped off in anyway so abled people are also able to stand there.

Balcony Details:

There is a balcony area but it’s only accessible by stairs.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

There are some folding chairs in the back near the ada section.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms: Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

When you first enter to your right near the staircase is a gender neutral accessible bathroom, it is has a sign that says men on the top but a sign labeled gender neutral on the door. It is small so a power chair or larger manual chair may not fit. It was guarded by a staff member so others did not use it.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Bowery Ballroom

This Information Is Current As Of: January 2020

Address: 6 Delancey St, New York, NY 10002, USA

Venue Email: [email protected]

Website: https://www.mercuryeastpresents.com/boweryballroom

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Street or nearby (block or 2) pay garage parking with accessible spots.

Jump the Line: Yes, disabled patrons are allowed in first, but not early

Stairs: Yes, there are stairs, but there’s an alternate entrance without stairs

Stairs – Other/Details:

Typically, the venue scans tickets and sends fans downstairs to their lounge before allowing them back up to the normal venue area. Sometimes the venue lets you in an alternate entrance that is flat to get to the show space.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Venue’s website says: “ADA Accommodations:
 In accordance with the Americans with Disabilities Act (ADA), we can provide special accommodations for patrons with disabilities. If you require additional accommodations for an event, please contact us at [email protected] with information about which event you will be attending and the accommodations required.
”

Balcony Details:

There is a balcony but it’s only accessed via stairs. There are seats and tables, but they’re usually reserved for VIPs. Sometimes the venue will let you sit there which is ideal because you are separated from most of the crowd, other times they will only give you a barstool in the balcony, and other fans will lean on you which is not ideal.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

“The seating provided was a barstool against a wall but in a very crowded space of the main floor. There was nothing separating me from the main crowd, so when people pushed past to get to and from the bar, or into the pit, I felt unsafe.”

Restrooms – Other/Details:

The only restrooms are in the basement, which can only be reached by stairs.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Showbox SoDo

This Information Is Current As Of: November 2021

Address: 1700 1st Avenue South, Seattle, WA 98134

Phone Number: (206) 652-0444

Website: https://www.showboxpresents.com/plan-your-visit/showbox-sodo

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

The Showbox and Showbox SoDo do NOT have public parking available. There are several pay lots nearby and street parking.

Stairs: No, it’s all flat to get inside and to the show space

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Venue says: Our venues meet ADA guidelines, and there are ramps throughout both venues. If you are a person with a permanent disability and have not yet purchased an accessible ticket, you may do so in advance by visiting either of our box offices or online at www.ShowboxOnline.com. If you have purchased another ticket type, please email [email protected] to exchange your tickets with ADA tickets.

Please remember, like all tickets, ADA tickets are available on a first-come, first-served basis. If you require further ADA accommodations beyond accessible seating, please notify the venue at least two weeks prior to the event. If you are not covered by ADA but would still like to make arrangements for an event, please email us at least three business days (Monday through Friday) before the event at [email protected]. Due to limited space we cannot guarantee that we will be able to accommodate patrons other than those holding an accessible ticket.

Balcony Details:

Risers on the side for fans to stand on to get a better view

Seating: Yes, there’s seating available for those who need it

Restrooms – Other/Details:

Stairs to the restrooms but their may be a ramp to them through the bar.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Observatory – Santa Ana

This Information Is Current As Of: November 2021

Address: 3503 S Harbor Blvd, Santa Ana, CA 92704

Phone Number: (714) 957-0600

Venue Email: [email protected]

Website: https://www.observatoryoc.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Paid parking available in the main or in over flow parking. There are ADA accessible spots in front of the venue. Drop off zones is on West Lake Center Dr and ample handicap parking spaces in front of the venue’s main entrance.

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

Venue website says: If you’re able, arrive ten minutes before doors and speak to our staff and we will do our best to get you into the building as soon as doors open.

Stairs: Yes, there are stairs, but there’s a ramp

Stairs – Other/Details:

Flat entrance to the venue. There are stairs inside the venue leading to the main room but a wheelchair accessible ramp outside the venue that leads to the main room.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There are multiple viewing areas for guests, including balcony, pit is completely separated from other viewing areas.
There are lower level roped off areas in the back of the venue and a gated area for disabled patrons towards the front as well. Venue website says: The ADA area doesn’t fill up often, but depending on the show, it might. Please note that each ADA guest is allowed one extra guest into the ADA area.

Balcony Details:

There is a balcony with stairs to it.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Barstools available for those who may need one.

Restrooms: Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

There are two ADA accessible restrooms in the venue. One is located in the lobby & the other is in the concert hall.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Wellmont Theater

This Information Is Current As Of: September 2018

Address: 5 Seymour Street, Montclair, NJ, USA

Phone Number: (973) 783-9500

Website: https://wellmonttheater.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Street parking is free after 7, and there are accessible spots on the street. There’s a parking garage around the corner that is not operated by The Wellmont (not sure about the accessibility there).

Jump the Line: Yes, disabled patrons are allowed in first, but not early

Stairs: Yes, there are stairs, but there’s a ramp

Stairs – Other/Details:

There’s a ramp to the ground floor and sections on that floor to accommodate people with limited mobility, but there are no elevators to the balcony.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

The layout of the venue is rearranged per show. Sometimes it’s fill reserve seating, and sometimes it’s GA standing room. Regardless, there is always a disability accessible section in the Premiere section of the theater, which is on the first level slightly elevated off the floor. For reserve seating situation, there’s also a level on the floor in the orchestra section.

Balcony Details:

There’s no elevator up to the balcony, and it’s all seated.

Seating: Yes, there’s seating available for those who need it

Restrooms: Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

Most of the restrooms are upstairs but there ARE restrooms on the first floor, hassle a security guy until they let you in. They’re next to the bar in the lobby.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Masquerade (Hell)

This Information Is Current As Of: November 2021

Address: 75 Martin Luther King Junior Drive Southwest, Atlanta, GA, USA

Phone Number: 404-577-8178

Venue Email: [email protected]

Website: https://www.masqueradeatlanta.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Closest parking is located in the Underground Atlanta parking deck owned by Lanier Parking Solutions.
USE ADDRESS 75 MARTIN LUTHER KING JR DR SW, ATLANTA, GA 30303.

You will enter Kenny’s Alley and The Masquerade via the breezeway on Level 3.

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

There will be many uniformed staff members in the complex’s courtyard (entrance to all 3 rooms). Please ask one of them for assistance

Stairs: Yes, there are stairs, but there’s an alternate entrance without stairs

Stairs – Other/Details:

A staff member will assist you in getting inside and seated in the best possible spot.

Is There A Designated Accessible Seating Area? No, there’s not an accessible seating area

Accessible Seating Area Details

A staff member will assist you in getting a good spot (crowd) left of the barricade.

Balcony Details:

The balcony has stairs

Seating: No, there’s no seating available for those who need it

Seating-Other/Details:

There is no general admission seating but if you need accessible seating, please ask a staff member for assistance and they will help you get seated.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Additional Comments:

For those needing wheelchair assistance, please arrive 30 minutes early and speak with a member of Masquerade Staff. They will be happy to assist in any way they can.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Roadrunner Boston

Address: 89 Guest St, Boston, MA, USA

Venue Email: [email protected]

Website: https://roadrunnerboston.com/

Bag Policy: Small bags are allowed in the venue and are subject to search by security. Oversized bags (Bags larger than 14” x 14”, including all backpacks, briefcases, luggage, or duffle bags) are not permitted and cannot be held at coat check.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s an elevator

Balcony Details:

The balcony has cement areas to sit or stand

Seating: Yes, there’s seating available for those who need it

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms

This Information Is Current As Of: May 2023

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Chicago Theater

This Information Is Current As Of: January 2022

Address: 175 N. State Street Chicago, IL 60601

Phone Number: 212.465.6000

Website: https://www.msg.com/the-chicago-theatre

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

For “L” Trains: From the Red line Line, exit at Lake street. From the Brown, Green, Pink, Orange, and Purple Line Express elevated lines, exit at State/Lake street. From the Blue line, exit at Washington and walk one block east on Washington and one and a half blocks north on State Street.

For CTA: Take CTA buses 6, 10*, 29, 36, 62 and 146. Weekday rush periods only — buses 2 and 148. (*#10 operates daily from Memorial Day to Labor Day)

For Metra: Take the Metra South Shore Line, get off at Millennium Station; the southwest corner of Randolph St. and Michigan Ave. (two blocks east of the Theatre).

For Drop Off/Parking: Multiple paid lots and garages throughout the area as well as limited street parking. It is best to use apps like Park Whiz to prebook. Guests can be dropped off adjacent to the Theatre on State Street or near the corner of Lake and State under the ‘L’ train stop.

Bag Policy: The Chicago Theatre asks all guests to arrive early and travel light. Bags must fit comfortably under your seat, and oversized bags larger than 22” x 14” x 9” are prohibited. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or [email protected].

Jump the Line: Yes, disabled patrons are allowed in first, but not early

Jump the Line – Other:

For most events, lobby doors generally open one hour prior to the event time listed on your event ticket.

Stairs: Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

The Chicago Theatre has an elevator, which is located on the south side of the Grand Lobby at the Benton Court security doors.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

The Chicago Theatre has dispersed wheelchair seating throughout the theatre at several price levels. Additionally, if you’re able to transfer to a seat and wish to do so, they can provide an aisle transfer seat. At a minimum, you will be permitted to purchase tickets for you and one guest/companion beside you. Based upon availability, you may be able to purchase up to three companion seats next to your wheelchair space. In addition, you may purchase tickets for additional guests in close proximity to our wheelchair sections. Please note, for events and/or specific seating sections where ticket sales are limited to fewer than four tickets per patron, the same ticket restrictions will apply to the purchase of accessible seating.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Theater type seating with various sections. Seat map can be found at the following link. https://www.msg.com/the-chicago-theatre/seating/

Accommodations for Deaf and Hard of Hearing Patrons:

Assistive Listening Devices, which operate on the FM system, are complimentary and available for guests who are deaf or hard of hearing for events at The Chicago Theatre. These devices are available from the coat check attendant in the main lobby. You will be required to leave valid identification such as a driver’s license as collateral.

The Chicago Theatre is pleased to provide signed performances for the deaf and hard of hearing upon request. We will make every effort to accommodate each request with appropriate advanced notice. Please contact the Disabled Services Department for further information.

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

Box Office Lobby on Main Level. Accessible unisex restrooms are located on the main level of The Chicago Theatre.

Lower Level. Accessible male and female restrooms are provided on The Chicago Theatre’s Lower Level.

Baby changing facilities. Both the men and women’s restrooms on the Lower Level, in the ADA gender-neutral restroom on the Main Floor across from Aisle 5, and in the Mother’s Room in the Lower Level are equipped with baby-changing stations.

Service Animals Service animals are permitted.

Water

Water fountains are located on the main floor lobby (north side of the building next to the ATM machine) and in the Lower Level next to the men’s restroom.

Food

The Chicago Theatre offers a full selection of premium liquors, wines, beer, juice, bottled water, soft drinks and snacks. As long as the event is near to sold out, there are concession stands on every floor. Currently, The Chicago Theatre does not sell cooked food. For individuals with limited mobility and visual or hearing impairments, concession stand personnel will provide extra assistance in completing your transaction, upon request.

The policy for taking food and drinks into the auditorium can vary from show to show; however, bottled water is always permitted. Please ask your bartender or an usher about the event’s policy. policy. Outside food and beverages are not allowed into the theatre. However, if you require water or liquid medication due to a disability, please contact the Disabled Services Department in advance for additional instructions.

Power Outlets

If you require seating adjacent to an electrical outlet to charge a ventilator or other disability-related device, please contact The Chicago Theatre’s Disabled Services Department at 888.609.7599 two business days prior to you event taking place so that appropriate accommodations may be made.

Additional Comments:

There are electrical outlets available in certain areas of The Chicago Theatre and lobby areas that can be used for power chairs, ventilators etc. Contact the Disabled Services Department in advance of the event for further assistance.

Guests requiring interpreting services for concerts should contact our Disabled Services Department as soon as possible but no later than three weeks prior to the show so that appropriate accommodations can be made. The Chicago Theatre will attempt to satisfy requests received less than three weeks prior to the show, but interpreting services may not be available with less than three weeks’ advance notice.

Assistive Listening Devices (ALD), which operate on the FM system, are complimentary and available for guests who are deaf or hard of hearing for events at The Chicago Theatre. These devices are available from the coat check attendant in the main lobby. You will be required to leave valid identification such as a driver’s license as collateral.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Roxian Theatre

This Information Is Current As Of: August 2019

Address: 425 Chartiers Avenue, McKees Rocks, PA, USA

Venue Email: [email protected]

Website: https://www.roxianlive.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is ample parking behind the venue and all along Chartiers Ave in front of the venue.

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

Security is always posted at the front of the line. Just walk to the front and security will help you in the building.

Stairs: Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

The entrance to the front of the venue is flat, then to get to the bathrooms, main floor, 2nd floor, and 3rd floor you can take the elevator.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There are two designated accessible seating areas. The first is on the main general admission floor and the second is on the third floor. You must purchase an ADA specific ticket for these seats. Both have direct views of the stage and are directly behind a railing.

Balcony Details:

The balcony is not ADA accessible. There are two stair cases from the second floor to the balcony. The balcony is seated and is a specific ticket.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

For those who need seating, they have folding chairs. You can ask anyone from the security team for a folding chair.

Accommodations for Deaf and Hard of Hearing Patrons:

The security team or any of the staff can escort Deaf or Hard of Hearing patrons to their seats. They will also provide them with a chair if they did not purchase a balcony seat.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom

Restrooms – Other/Details:

There is a family restroom in the basement, there are also handicap stalls on floors: basement, 2nd and 3rd.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

KFC Yum Center

Address: 1 Arena Plaza, Louisville, KY

Phone Number: (502) 690-9000

Website: https://www.kfcyumcenter.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

The KFC Yum! Center offers a multi-level garage parking under the facility, and more than 21,000 parking spaces are available within five blocks of the arena. This includes more than 19,000 spaces at parking garages and surface lots, and more than 2,200 on-street parking spaces. Disabled or elderly patrons that need an ADA accessible entrance may utilize the drop off area in front of the KFC Yum! Center on Main St. between Second and Third Streets. Galt House Hotel and the PARC-operated garage located at the KFC Yum! Center are the two parking facilities that allow for direct interior access to the KFC Yum! Center and are ADA accessible. Patrons parking at the Galt House garage will enter the venue through use of the Louie Link pedway system.

Jump the Line: Yes, disabled patrons are allowed in first, but not early

Stairs: Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

There are stairs and a few elevators. Patrons will be able to access the main entrance to the facility with use of the ramps on the Norton Healthcare Plaza.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There are designated accessible seating areas on different levels like most arenas have. Accessible seating must be indicated through the ticket you purchase.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Arena seating.

Accommodations for Deaf and Hard of Hearing Patrons:

Any patron who requires hearing or vision assisted seating may contact the KFC Yum! Center Ticket Office at (502) 690-9090.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Underground at the Nile Theater

This Information Is Current As Of: November 2021

Address: 105 West Main Street, Mesa, Arizona, USA

Phone Number: 480.494.7580

Website: https://www.theniletheater.com/home

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Parking lot behind venue. Light Rail also nearby.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs – Other/Details:

There are no stairs, patron will enter through the coffee shop and into the theater.

Is There A Designated Accessible Seating Area? No, there’s not an accessible seating area

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

There are several couches towards the back of the venue. Venue is standing room only, but there is a built in bench that runs the entire length of the east wall. Folding chairs are also available upon request.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms – Other/Details:

Yes, there are accessible restrooms.

Additional Comments:

For sensory safety – The lobby for the restrooms is spacious and has a couch for people to sit on. If you need fresh air staff can also take you out of the backdoor into the alleyway where we have benches and twinkle lights.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Paradise Rock Club

This Information Is Current As Of: March 2019

Address: 967 Commonwealth Avenue, Boston, MA, USA

Phone Number: (617) 562-8800

Website: https://events.crossroadspresents.com/venues/paradise-rock-club

Parking & Transportation:

No designated lot nearby, just street parking.

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

Venue only lets in wheelchair users first.

Stairs – Other/Details:

A step to get inside.

Is There A Designated Accessible Seating Area? No, there’s not an accessible seating area

Accessible Seating Area Details

There is a blocked off area if you call ahead and ask. Otherwise you are on your own. It’s not a well-monitored area and if you leave the spot and come back people will likely be crowding the area creating a serious safety hazard if other show attendees disrespect the space.

Balcony Details:

No elevator and 2 stairs. Seating is all around balcony

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

If you ask ahead of time.

Accommodations for Deaf and Hard of Hearing Patrons:

Venue website says: “if you need an assistive listening device, please contact the box office at 617-562-8801 at least 2 days in advance and bring a credit card for deposit while the device is being used.” It doesn’t say anything about ASL interpreters.

Restrooms: Unsure if there are accessible restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Vibes Event Center

This Information Is Current As Of: November 2021

Address: 1211 E Houston St, San Antonio, TX 78205

Phone Number: (210) 255-3833

Venue Email: [email protected]

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

4 parking lots around venue, additional parking under bridge 2 blocks from venue.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs – Other/Details:

Ramp into the venue. Stairs to the patio.

Is There A Designated Accessible Seating Area? No, there’s not an accessible seating area

Accessible Seating Area Details

Venue is standing room only. They said they can rope off an area towards the back by the soundboard for people who need to sit. Unclear if there’s a view from sitting height in this space.

Seating: Unsure if there’s seating available for those who need it

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms – Other/Details:

Yes, there are accessible restrooms.

Additional Comments:

Sensory safe space – venue has 3 rooms, one is a a calmer, seated area.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Brooklyn Steel

This Information Is Current As Of: September 2022

Address: 319 Frost Street, Brooklyn, NY, USA

Phone Number: (888) 929-7849

Venue Email: [email protected]

Website: https://www.bowerypresents.com/venues/brooklyn-steel

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

Venue’s website says, “Yes, when you arrive at the venue, please alert security at the entrance who will make sure you are taken care of. We suggest you arrive when doors open (door times are listed on each event page), but will accommodate requests at the venue at any time. If you have additional questions in advance of your visit, please contact [email protected].”

Stairs: Yes, there are stairs, but there’s a ramp

Stairs – Other/Details:

3-4 steps or a ramp.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There is an elevated platform on the main floor, to the right when facing the stage, that is reserved for patrons with disabilities. The section is roped off, with a security guard to monitor. Folding chairs are available and set up if needed.

The platform has a good view of the stage and is near the restrooms.

Balcony Details:

There is a balcony accessible by stairs, unsure of an elevator or any other restrictions.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

The platform had plenty of folding chairs available.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms

Restrooms – Other/Details:

There is a ramp going up to the restrooms.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Newport Music Hall

This Information Is Current As Of: November 2021

Address: 1722 Newport Music Hall, North High Street, Columbus, OH, USA

Phone Number: 1-614-294-1659

Venue Email: [email protected]

Website: https://promowestlive.com/our-venues/newport-music-hall

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Paid parking and garages surrounding the building with accessible parking. There is a drop off zone on the east side of the building on Chuck Noll Way.

Jump the Line: Yes, disabled patrons are allowed in first, but not early

Stairs: Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

It is a flat entry into the interior/exterior of the building. Inside there is an elevator available to the second floor.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

It’s on either side of the stage, right near the general floor area.

Balcony Details:

It’s a general admissions but there is some vip seating on a balcony as well as GA. I believe there is an elevator

Seating-Other/Details:

Venue may be able to provide seating in accessible viewing area.

Accommodations for Deaf and Hard of Hearing Patrons:

ASL interpreters are provided upon request. Wearable assistive devices are also available.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms Yes, there’s a single family/accessible/gender neutral restroom

Additional Comments:

Sensory safety – Yes we have a plaza around outside and a medical area if they were to need any assistance.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Regency Ballroom

This Information Is Current As Of: November 2021

Address: 1300 Van Ness Ave. San Francisco, CA 94109

Website: https://www.theregencyballroom.com

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is limited street parking and there’s a parking garage up the street at the Holiday Inn.
For public transportation there is a MUNI Bus Stop for the 47 (Van Ness) and the 49 (Mission/Van Ness) directly outside The Regency Ballroom. If taking BART please se the Civic Center BART Station as it is closest to The Regency Ballroom.
Additional MUNI Bus Lines that are within a few blocks:1 (California), 2 (Clement), 3 (Jackson), 4 (Sutter), 19 (Polk) and 38 (Geary).

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs and no other way inside

Stairs – Other/Details:

There are stairs to the main entrance that the security can help with.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

ADA accessible seating at the Regency Ballroom is available on the main floor.
Accessible seat tickets are available for every AXS ticketed event through the normal purchase process on AXS.com.
You can also call AXS Guest Services Team daily 6am-8pm at 1-888-9-AXS-TIX (1-888-929-7849).

Seating: Yes, there’s seating available for those who need it

Accommodations for Deaf and Hard of Hearing Patrons:

If there is a request from a ticket holder the venue will hire an interpreter.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Additional Comments:

The venue has medical staff at every show for fans if needed.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Playing Music with Disabilities

The Half Access mission is to make live music more accessible, and in most of our recent work we’ve focused on the experience of disabled fans attending shows. There’s another huge part of venue accessibility, which is making sure that disabled musicians can access venues. But, before playing shows comes learning an instrument, which can often look different for disabled musicians. I got the chance to interview a few disabled musicians to share their experiences with adapting how they learn and play their instruments in a way that works with their disabilities.

Representation Matters

There’s a lack of representation of disabled folks in music, although that doesn’t mean it’s not there. Often, there are musicians with invisible disabilities (meaning there are no visual cues that they’re disabled) who aren’t vocal about what they go through in order to play music (no one’s obligated to publicly talk about their health), so it feels like there are fewer disabled musicians than there really are. Then there’s the issue of wheelchair users and many others being unable to access venues whether it’s entering the space or being able to get on stages, many of which can only be accessed via stairs.

It’s hard to want to try to play music if you can’t picture yourself doing it because you’ve never seen or heard about anyone like you doing it. It’s even harder when you know that you aren’t able to play instruments the same way that abled folks can. That’s why representation is so important and why the experiences of disabled musicians need to be shared and heard.

Thankfully, people are great at adapting. We adapt when we get hurt or sick, left-handed people are constantly adapting in a right-handed world, and disabled people make adaptations every day with things that aren’t fully accessible to them. Technology and other creative inventions also help.

Two well-known examples of disabled musicians adapting how they play their instruments are Rick Allen, drummer of Def Leppard, and Andrew Tkaczyk, drummer of The Ghost Inside. Allen lost his left arm in an accident but was able to continue drumming partially through the help of an electronic kit. Tkaczyk lost his right leg in an accident and his dad built ‘The Hammer’ for easier use of his kick drum pedal.

For other disabled folks, the instrument can stay mostly the same, but how it’s played changes.

My Experience

I always assumed I couldn’t play guitar. I have a dwarfism, so my arms are short and in my case I also can’t twist my arms to where the palms of my hands are facing upwards. I still really wanted to play, so I got a ukulele and played it overhanded (which also made holding it up extremely difficult for a strapless instrument), but as someone who listens to a lot of guitar-driven music, the ukulele just wasn’t doing it for me. Then my friend (and fellow Half Access board member Nova Akins) let me try out a slightly shorter-scale and lighter-weight guitar that her family hadn’t used in years. I realized I could play guitar after all. Playing overhanded means that I can’t play barre chords because I’d have to barre the strings with my pinky which is not strong enough for that and can’t cross all six strings, but that hasn’t stopped me from figuring out chords I can play and getting just as much of a great experience out of learning and playing.

Sarah Cowell

Sarah Cowell (she/her or they/them) from For Everest and Tall Child has fibromyalgia, degenerative disc disease, scoliosis, and an undiagnosed muscle spasm disorder. In their solo project Tall Child, they play sitting down, with a lighter, short-scale bass. Sitting allows them to focus on their vocal performance instead of on pain like when they used to stand to perform in For Everest.

“Now, my sets are just me, and my stage plot includes a photo of me sitting in a chair,” said Cowell. “I won’t play without one. I’ve gone too long being proud and it’s dumb. I need to sit. There’s nothing wrong with that.”

Dorian McDonnell

After playing music for nine to ten years off and on, Dorian McDonnell has learned the ins and outs of adapting playing based on her disabilities. Her primary conditions that affect her playing are Ehlers-Danlos Syndrome (EDS) and fibromyalgia.

“Because of my slippery joints from Ehlers-Danlos Syndrome, I struggle with some chords on the guitar, mainly barre chords,” McDonnell said. “I struggle sitting at the piano for long periods of time and standing while playing either puts a lot of physical stress on my body. I also can’t play either one at tempos over 90-ish bpm without dislocating my finger joints or having a subluxation. Guitar straps tend to bother my neck and shoulder, especially since they tend to lay right across a pinched nerve in my shoulder.”

To not let anything stop her from doing what she loves, she plays alternate chords on the piano, alternate tunings on the guitar, has had the string action lowered on her guitar to make chords easier to play, and has found that wider guitar straps are better. She also sings and found out that vocal exercises are good for her EDS.

“I use a lot of effects on guitar and keyboard to compensate for having to play at slower tempos,” McDonnell said. “I’ll add echo/reverb type effects mostly. I find that it forces me to be more creative with songwriting as well and has forced me to branch out of my comfort zones with that.”

Technology also gives McDonnell a lot of power to pursue her creative ideas.

“I also have no shame in using Logic Pro X (a music production software for Mac) to help with my music,” she said. “If I really need keyboard at a fast tempo, I’ll use a music notation site, Noteflight, to write the music how I want it to sound and export it into Logic and play with the effects sometimes.”

For disabled folks interested in learning to play music, McDonnel shared some advice.

“Never be afraid to ask for help, you may be surprised how many people with your disability play the same instrument and have useful advice for you. Don’t be afraid to use technology as an aid. Look for different gadgets that might make playing easier. Try to see value in how it can force you to think more creatively to find solutions to overcome obstacles.”

Gaelynn Lea

If you’re a fan of Tiny Desk Concerts, then you’ve likely watched Gaelynn Lea perform. A violinist and singer from Duluth, MN, she was the winner of the 2016 Tiny Desk Contest. She also has Osteogenesis Imperfecta, also known as “Brittle Bone Disease,” which affects how she can play.

“My arms and legs are shorter, and so I play my violin upright in my wheelchair like a tiny cello and I hold my bow like an upright bass player,” Lea said. “I use a shorter, half-size bow. I can’t use my pinky finger well because of the angle of my hand, so I just play with three fingers on the fingerboard instead of four.”

When an orchestra visited her school, Lea loved the sound of the strings and decided she wanted to play in orchestra the next year in fifth grade. 

“Instead of turning me away or redirecting me to choir, she decided to help me adapt the way I play,” Lea said. “It really wasn’t harder or easier to learn once we found a way for me to hold the instrument, because it’s the only way I’ve ever done it, and I was lucky to have supportive teachers all the way through high school that helped me adapt when necessary.”

Lea’s been playing for 25 years and, along the way, has occasionally had calls from music teachers across the country wanting to support students with limb differences. She has even met another musician who plays like she does.

“I want every kid to know that it’s OK to have a different body or mind than other people,” Lea said. “I think it’s really important that we include disability in our thinking of diversity. Rather than pity or fear it, we should celebrate it in our culture. Creating music in our own unique ways is part of this celebration. If I didn’t have a disability, I know I wouldn’t have written the songs I write, because I wouldn’t be me.”

Conclusion

It’s important to note that this post only includes a few different types of disabilites, and there are so many more that also need representation. Deaf people can play music. Blind people can play music. Anyone can play music.

As a community, we need to work together to make all aspects of live music accessible, so that we can see more disabled musicians on stage. Representation can inspire future disabled artists and help make live music more diverse and inclusive.

Ryman Auditorium

Address: 116 Rep. John Lewis Way N., Nashville, TN 37219

Phone Number: (615) 889-3060

Venue Email: [email protected]

Website: https://ryman.com

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a parking garage across the street with the food hall. Signage indicates there is not a drop-off spot.There are elevators and a wheelchair elevator to get from the parking garage to street level. Venue is in the middle of the street with cross walks at either end of the street.

Visit www.parkitdowntown.com for public parking information. If staying at Gaylord Opryland, visit the concierge for information about shuttle services to the Ryman.

Bag Policy: Small bags are permitted. No backpacks or oversized bags.

Jump the Line: Unsure if disabled patrons are allowed in first

Reentry Policy: No re-entry.

Stairs: Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

The main floor is accessible from street level. There are stairs to get to the second floor.

The Ryman is equipped with one elevator in the lobby that accesses the balcony. Guest Service staff members are available to assist guests with reaching their seats. There is also an elevator available backstage so those taking the Backstage Tour have accessibility to all areas of the tour.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

Accessible seating is available on the Main Floor and Balcony of the Ryman. Patrons purchasing accessible seating may purchase one (1) accessible seat and one (1) companion seat adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.

Balcony Details:

There are stairs to get to the balcony. The stairs to the seats in the balcony do not have railings, except for on the far ends. The ADA section at the back of the balcony is accessible by the elevator.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Venue seating is hardwood church pews. Seat cushions are available for purchase ($10) for a more comfortable experience.

Ryman Auditorium provides complimentary wheelchairs when requested during shows. Wheelchair escorts are available at any entry point to assist guests with getting to their ticketed seat.The escort will not remain with the guest throughout the show.

For guests who arrive with their own wheelchairs, the venue provides wheelchair storage should a guest wish to switch from their chair to their ticketed seat.

Both the Backstage and Self-Guided Tours are fully wheelchair accessible.

Note: According to Yelp reviews, the seating is cramped and aisles are narrow.

Accommodations for Deaf and Hard of Hearing Patrons:

Qualified sign language interpretation is available with three weeks notice. Please contact (615) 889-3060 to arrange for this service.

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms

Restrooms – Other/Details:

There are restrooms in both the upper and lower lobbies. Downstairs, the restrooms are directly across from the AXS Box Office. Upstairs restrooms, only available during concerts, are located adjacent to the concessions counter.

Service Animals Service animals are welcome.

Staff Training Staff is trained in first aid, CPR, and emergency evacuation procedures.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Eastern

Address: 777 Memorial Drive SE, Atlanta GA 30316

Venue Email: [email protected]

Website: https://www.easternatl.com/

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a drop-off area near the door.

There is accessible parking located on the 4th level of the Reynoldstown Dairies deck, or in the secondary deck located on Old Flat Shoals Rd. When parking in the latter, the easiest way to access the building is by using the ADA entrance located in the back of the building.

Parking rates are as follows:
0 – 30min: FREE
30min – 1hr: $5
1 – 2hr: $6
2 – 3hr: $8
3 – 24hr: $15
Lost Ticket Fee: $30

Bag Policy: Small purses and bags only – no full size backpacks or laptop bags. Subject to search. Bags are not required to be clear.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

There are stairs and a ramp to get in the door of the venue. Once inside, the main floor is on the same level and there is an elevator to get to other levels.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There are two accessible seating areas – one on the floor and one on the mezzanine – but the sight lines are poor in these areas. Email [email protected] to request space be reserved for special situations. For seated shows, ADA tickets will be available for purchase on AXS.com.

From the website: “The majority of our shows are general admission, standing room only. However, some shows will offer ticketed seats. Please check out the details for your event on our website for show specifics. If you have an injury or health issue that makes it hard to stand, please give us a call and we’ll take care of you. We want everyone to be able to enjoy their favorite band, no matter what!”

Balcony Details:

There is an elevator to the mezzanine and other levels. Mezzanine tickets are an up-charge.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Staff has chairs set up and can grab more as needed in roped-off area.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of accommodations for Deaf and Hard of Hearing patrons.

Restrooms: Yes, there’s an accessible stall in the male gender/women gender restrooms

Service Animals Service animals are permitted with documentation.

Food There is food for sale at the rooftop bar.

Set Times Typically, there is an hour between doors and show time. Please check the specific event page to be sure. Most shows will be over around midnight.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

House of Blues Orlando

This Information Is Current As Of: November 2021

Address: 1490 East Buena Vista Drive, Orlando, FL, USA

Phone Number: 407-934-2006

Venue Email: [email protected]

Website: https://www.houseofblues.com/orlando

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Since this venue is in Disney Springs, you have to park from the parking garage and go through security and walk through the district to get to the venue. There are 2 multi-level Disney parking garages and parking lot located behind the venue.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs – Other/Details:

There are stairs inside by the stage. There is no ramp or elevator available.

Accessible Seating Area Details

There is a seating area in the back of the pit by the bar. You wil have to reserve a seat in that area.

Balcony Details:

There is a balcony. To get to the balcony, you will need to take the stairs on the right of the stage and that is the entire balcony area.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

There is seating available in the middle of the balcony and behind the pit and in front of the bar.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Masonic Temple

This Information Is Current As Of: 03/17/2022

Address: 500 Temple St, Detroit, MI 48201

Phone Number: (313) 832-7100

Venue Email: [email protected]

Website: https://themasonic.com

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is no specific venue parking. There are paid lots nearby and some metered street parking. All events have a “No Re-Entry” policy, so patrons will be unable to deposit additional funds into a meter after entry.

Bag Policy: N/A

Jump the Line: Yes, disabled patrons are allowed in first and early

Jump the Line – Other:

After contacting the venue, details for jumping the line will be sent in an email prior to the show. Disabled guests are told to use the exit towards the back alley. There is a steep concrete incline for a wheelchair ramp – no hand rails.

Reentry Policy: N/A

Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

There is an elevator and ramps. Ramps inside the theatre are very steep.

Inside The Venue N/A

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

There is blocked off ADA seating, with a very good view and close to stage (though people can stand up and block the view). There is a employee standing near ADA seating for assistance and to also redirect non-disabled guests from the disabled seats.

Inside The Venue N/A

Balcony Details:

There is a balcony with seating.

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

Chairs are semi-cushioned and style is similar to a folding chair. Chairs have no arm rests. There are spots for guests using wheelchairs.

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure if accommodations are available.

Restrooms: No, there are no accessible restrooms

Service Animals N/A

Staff Training N/A

Ear Plugs N/A

Water N/A

Food N/A

Fragrance Policy N/A

Sensory Accessibility N/A

Set Times N/A

Power Outlets N/A

Virtual Tour of the Venue N/A

Photo Pit Accessibility N/A

Stage Accessibility N/A

Green Room and Backstage Accessibility N/A

Staff Only Areas Accessibility N/A

Emergency Exits N/A

Land Acknowledgement N/A

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

Turf Club

This Information Is Current As Of: December 2019

Address: 1601 University Ave W, St Paul, MN 55104, USA

Phone Number: (651) 647-0486

Venue Email: [email protected]

Website: https://turfclub.net/

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There is a one level surface lot behind the venue on Sherburne.

Accessible Seating Area Details

Venue said: All tickets sold are general admission. Please contact the office prior to the day of show to reserve accessible seating. The venue can be reached Monday through Friday 10:00am to 6:30pm by emailing [email protected] or calling 612.338.8388.

Seating-Other/Details:

Venue said: Table seating is on a first come first serve basis, but we offer reserved ADA seating.

All tickets sold are general admission. Please contact the office prior to the day of show to reserve accessible seating. The venue can be reached Monday through Friday 10:00am to 6:30pm by emailing [email protected] or calling 612.338.8388.

Accommodations for Deaf and Hard of Hearing Patrons:

Venue said: Yes, we will secure ASL interpreters for our shows upon request. Please contact the office at least 2 weeks prior to the day of show to request interpreters. The venue can be reached Monday through Friday 10:00am to 6:30pm by emailing [email protected] or calling 612.338.8388.

Restrooms – Other/Details:

Restrooms are located towards the back of the venue behind the stage.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Van Buren

This Information Is Current As Of: 2018

Address: 401 W Van Buren St, Phoenix, AZ 85003

Phone Number: (480) 659-1641

Venue Email: [email protected]

Website: https://www.thevanburenphx.com/

Parking & Transportation:Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

There are quite a few accessible parking spaces available at this venue, however if you arrive late you may have to park along the street or in a neighboring lot.

Jump the Line: Unsure if disabled patrons are allowed in first

Jump the Line – Other:

“I remember my first experience at this venue I was immediately approached by a staff member who walked me to the ADA section which happens to be front of barrier next to the stage.”

Stairs: No, it’s all flat to get inside and to the show space

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Accessible Seating Area Details

The accessible area is directly in front of the stage, in front of the barrier, basically the same area where photographers would be taking photos, just off to the side a bit. You’re only allowed one person with you in the accessible seating area.

Balcony Details:

N/A

Seating: Yes, there’s seating available for those who need it

Seating-Other/Details:

The provide metal folding chairs or stools if you ask.

Accommodations for Deaf and Hard of Hearing Patrons:

The venue has had ASL interpreters before, but you likely need to email them to request this.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Restrooms – Other/Details:

I think there is one accessible stall in each bathroom.

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

The Fillmore – Minneapolis

This Information Is Current As Of: November 2021

Address: 525 North 5th Street, Minneapolis, MN, USA

Phone Number: (612) 524-1901

Venue Email: [email protected]

Website: https://www.fillmoreminneapolis.com/

Parking & Transportation:

Note: Park at your own risk. Obey any local parking signage. Check with the venue for the most up to date information.

Parking ramp with accessible spots very close to venue. Street and other parking ramp unclear if accessible.

Venue website says:

The Fillmore does not have a parking lot. We are located directly on the Target Field station light rail stop. Metered parking is available on surrounding streets through the City and a handful of area lots ramps are just a few blocks away. Ramps will appear on any GPS, the nearest behind the building as well as Ramp B. Download the ParkMobile® App for your smartphone to easily pay the meter for street parking via the app, add time, etc.

Jump the Line: Unsure if disabled patrons are allowed in first

Stairs: Yes, there are stairs, but there’s a ramp Yes, there are stairs, but there’s an elevator

Stairs – Other/Details:

Stairs and ramp outside. Elevator and stairs to second floor.

Is There A Designated Accessible Seating Area? Yes, there’s an accessible seating area

Seating: Yes, there’s seating available for those who need it

Accommodations for Deaf and Hard of Hearing Patrons:

Unsure of availability.

Restrooms: Yes, there’s an accessible stall in the men’s/women’s restrooms

Work at this venue and want to connect? Have updated info on this venue? Reach out to us at halfaccess.org/contact.

Disclaimer: Information in the Half Access database is crowdsourced or provided by the venue. Information may become outdated. Please follow at your own risk.

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